So LAST Thursday I called up D* and ordered my DirecTV HD DVR to go with my new HDTV. I got the unit for free shipped, cant complain. Install was scheduled for this past Wednesday. Installer was supposed to shoe between 8 and 12... didnt show. Called up, complained to D*, they said call the installer, Hallsted Communications. I ripped both of them a new one and got 270 in credits and an installer was supposed to be coming out again the same day at 5:30. Installer never showed. Complained again and someone was supposed to come out this morning. The guy came this morning, looked at the current setup (3 LNB on a tripod) and said he cant do it, there is no clear line of site. He didnt even get on the roof. I snapped and told him to go do his job and find a line of site. He then says we have the wrong multi-switch. He says I need a 6x16 and they gave me a 6x8. Ummmm, I have 2 dual tuner DVR's and 4 regular recievers, 8 is fine. So he went to go find a "line of site" and while I was oh the phone with D* he drove off!!!!! I complained while on the phone with D* about this, then he updated the order saying there was an "altercation. Ummm, no. I told him to do his job, no altercation. So now I have no HD DVR and no HD service on my HDTV, Comcast is looking mighty fine.