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Disconnect then Upgrade

Discussion in 'DIRECTV General Discussion' started by t4t3r, Apr 9, 2014.

  1. t4t3r

    t4t3r New Member

    3
    0
    Apr 9, 2009
    So a few days ago I had some friends talk me into switching from DTV to my local cable provider (won't take many guesses to figure out who). Cheaper, 99% of the channel coverage, etc so I figured why not. Have been a DTV customer since 2009. Fast forward to today and I'm already going back :)

    There's nothing wrong with the service per say, but the customer service is abysmal. There are some definite annoyances though such as limited HD movie channels (1 per movie "family," really?), surround sound is not passed through on a lot of the programming, and the PQ is worse than I expected.

    So I called DTV this morning to cancel my disconnect (glad I delayed it for a week just in case), and since I haven't been on contract for awhile, was able to get my equipment upgraded. I'm moving to an HR44 (hopefully) and a Mini, and keeping my HR24 to use as a DVR in one of the rooms. I think my other 2 boxes being replaced are an H24 and 22.

    Any tips or things to watch out for these days? It's obviously been awhile since I had new equipment installed and want to make sure I get it done right. Will there be new modules/cabling needed? My biggest complaint is the fact that my dish is installed on the roof while no one else in the neighborhood had an issue getting theirs installed on the ground, but I guess that's a conversation to have with the technician. Any feedback is appreciated!
     
  2. dennisj00

    dennisj00 Hall Of Fame

    9,673
    189
    Sep 27, 2007
    Lake Norman, NC
    Welcome back from your brief diversion!

    It sounds like you don't have SWiM installed (single wire) so they will change your LNB to that and use one of the RG6 from your dish to your dvrs with splitters.

    I'd also keep the 22 instead of a client. 500gb more storage at the same price.

    If you want your dish moved, I'd get a 2" Pipe (muffler shop) mounted (plumb) in concrete where you have line of sight and close entry to your house. The installer might do it with some Benjamin or Jacksons.
     
  3. t4t3r

    t4t3r New Member

    3
    0
    Apr 9, 2009
    Sorry that H22 is actually an H21-200, if that makes a difference.
     
  4. dennisj00

    dennisj00 Hall Of Fame

    9,673
    189
    Sep 27, 2007
    Lake Norman, NC
    Big difference! No DVR. Trade it for a client.
     
    1 person likes this.

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