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Discussion: P284 User Feedback

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by Jason Nipp, Dec 21, 2004.

  1. Jan 6, 2005 #81 of 133
    citico

    citico Legend

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    May 18, 2004
    Went back to OTA on the 811 disconnecting my OTA from my PIO media box and
    what a big improvement 2.84 is over the 2.81. Never got 2.82. Have not had any
    lockups or had to reboot with this new software. I had one of the very first 811
    boxes issued and finally they are working out the numerous problems that we have
    suffered through. Hope 2.85 makes things even better for the other guys/gals still
    having problems.
     
  2. Jan 7, 2005 #82 of 133
    bavaria72

    bavaria72 I am one too! DBSTalk Gold Club

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    Jun 10, 2004
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    Sucks being one of the 46%. Always a bridesmaid........
     
  3. Jan 7, 2005 #83 of 133
    Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    Jun 10, 2004
    Northern...
    I have moved all the DD5.1 posts over to this thread.
     
  4. Jan 8, 2005 #84 of 133
    bavaria72

    bavaria72 I am one too! DBSTalk Gold Club

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    AHHH! Now I am one of the 54%!! The major change I see vs. 281 is the 3 day EPG for OTA channels. And it seems I can surf thru the EPG a little faster. Still have the issue of occasionally when switching from one OTA channel to another of the DD not kicking in an so I have to change the channel then come back and DD kicks in. 281 was a very good software load for me. I will certainly change my preference back to "Ask first before downloading new software" and adopt the wait and see stance on 285. Thanks Jason for all of your very hard work! - Art :)
     
  5. Jan 8, 2005 #85 of 133
    moman19

    moman19 Icon

    710
    1
    Oct 22, 2004
    Jason,

    It happenned again this afternoon. Make this the 3rd occurance since receiving P284.

    I shut off the TV and 811 around midnight, last night with no issues.

    I turned both on in the late morning. I found that I was on a satellite channel with full audio & video but could only change channels by punching in a valid channel number. I was unable to change channels via the up & down buttons. When I hit the Guide button, all channels said "No Info". I was unable to perform any guide functions while in the EPG. I could not toggle Favorites, scroll, etc.

    I rebooted via the 811 power button and all functionality returned.
     
  6. Jan 8, 2005 #86 of 133
    William M.

    William M. Cool Member

    18
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    Oct 7, 2004
    Jason,

    I also have a problem or two since the P284 download.

    One of my OTA HD channels is "flickering" as described earlier in this thread.

    I followed your instructions in post #4 twice but the channel just does not lock. Any ideas?

    Also if I linger on the problem OTA HD channel for 1 minute then channel down from the OTA HD to the OTA analog SD channel, the audio on the SD channel is either silent or loud "pink noise". Changing the channel down and then back up to the same analog SD channel fixes the audio issue.

    Thanks in advance for any help!

    -Bill M.
     
  7. Jan 8, 2005 #87 of 133
    Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    Jun 10, 2004
    Northern...
    Moman...the issue is being addressed. For what it's worth I had the issue last night. I could still direct enter channels but had to reboot to regain the guide. It's alot less troublesome and a lot less frequent than BSOD...Well actually it appears to be an inverted BSOD if you think about it. Remember with BSOD you lose audio/video but kept guide info, now you keep audio/video and lose guide...:grin: Seeing the frequency is much less than before I will still categorize P284 as a big improvement.

    I will discuss the issue further with the team next week.
     
  8. Jan 8, 2005 #88 of 133
    Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    Jun 10, 2004
    Northern...
    Hi Bill, I haven't seen this issue yet but I will discuss it on with the team on Monday. Please private message me your email address and contact info in case they wish to contact you directly.
     
  9. Jan 8, 2005 #89 of 133
    jenkinswoody

    jenkinswoody Cool Member

    17
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    Apr 15, 2004
    I need advice.......who doesnt huh?

    Anyway, My 811 failed to cycle through the update about a dozen times. Tried soft boot- hard boot- over several hours even. Always getting stuck at one place or another. I talked to a tech and still nothing- and he was quite perplexed. He said, let me send you another. I said okay. real nice guy btw. Damned if i didnt turn it off and come back an hour later and 284 took! :grin:

    So, I tried to have them stop the shipment (too late). The shipment costs me nothing and I could switch out if I wanted too. I really dont want to unplug everything though and start from scratch. Can anyone see any reason to switch out the 811's? Keep in mind that this is the first major issue that ive had......

    Thanks in advance,
    Tom
     
  10. Jan 8, 2005 #90 of 133
    Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    Northern...
    Tom, I have had 2 occurances of update glitches, haven't had it occur on the last 2-3 updates though. This is usually caused by a flag the didn't reset properly. There are ways to compensate and clear the flags manually but the risk associated with it gos beyond being patient and waiting for it to take automatically, which it eventually will when it hangs up. As far as swapping out the receiver? Completely up to you. I'd be cautious if the express exchange is a used receiver which it could be. Hit Sys info on both receivers, jot down the Receiver ID, Serial, Boot Strap, and Processor Number. There is no hidden meaning to this, but in my personal opinion I would keep the newer of the two boxes.
     
  11. Jan 8, 2005 #91 of 133
    moman19

    moman19 Icon

    710
    1
    Oct 22, 2004
    It's good to hear that you saw this too...it makes this less of a one-of-a-kind problem. I agree that this issue is much less severe and frequent than the P282 BSOD nonesense. P284 is MUCH easiler to live with. Hopefully, a fix for this bug will get incorporated into the next update.

    BTW, you're right. This is exactly the opposite of the P282 BSOD.
     
  12. Jan 9, 2005 #92 of 133
    Bubba3

    Bubba3 Mentor

    43
    2
    Dec 7, 2003
    I also think P284 is great step forward. The only problem I have had , besides no 5.1, is OTA HD "flickering" in and out at about 1 sec. intervals . This my strongest station and the tuner in my TV receives it fine. Thanks in advace for any help or suggestions.
    Brad
     
  13. Jan 9, 2005 #93 of 133
    William M.

    William M. Cool Member

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    Oct 7, 2004
    Bubba3,

    Check out Jason Nipp's post (#4) in this thread.

    That post contains steps you can take to try to get rid of the flickering issue.
     
  14. Jan 9, 2005 #94 of 133
    moman19

    moman19 Icon

    710
    1
    Oct 22, 2004
    Jason's advice did work for me. You must unplug the receiver. Did you happen to notice if your signal strength dropped? Mine went from the 90's to the 50's. Unplugginf fixed this but it happened again once or twice since.
     
  15. Jan 9, 2005 #95 of 133
    fixoman

    fixoman Mentor

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    Dec 23, 2003
    I too have an OTA channel that is now flickering but thought it was station related. Contacted station and was informed that no changes were made in there transmission. The funny thing is that if you hit the info button the flickering would stop but as soon as the view or cancel button were hit to remove info box flickering would resume. PS did check signal strength in set up menu and it stayed at the 92%-95% range. Some one please HELP, this is the only CBS HD feed I can receive.
     
  16. Jan 11, 2005 #96 of 133
    Bubba3

    Bubba3 Mentor

    43
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    Dec 7, 2003
    Thanks, post #4 fixed it.
     
  17. Jan 11, 2005 #97 of 133
    khearrean

    khearrean Godfather

    520
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    Mar 24, 2004
    S.E. Texas
    I did not see this issue in Jason's 811 2.84 release notes as a planned fix, but has anyone else noticed a significant improvement in PQ when watching SD material on SAT with their 811? Maybe for me, it's totally coincidental, but I have noticed a big improvement in my PQ on SD channels...I thought I did see something posted regarding improvement with LCD units, but I have a Hitachi 51" HD RPTV...

    Ken
     
  18. Jan 11, 2005 #98 of 133
    Pils

    Pils AllStar

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    Sep 20, 2004
    The SD seems better on mine as well. Don't know if they changed the stretching effect or what.
     
  19. Jan 11, 2005 #99 of 133
    Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    Jun 10, 2004
    Northern...
    Ken, I think I did post later on the enhancements were made to compliment their new LCD TV's. Yes, on my LCD and my Plasma, the picture quality has improved substantially...For a CRT...I haven't tried the 811 on a CRT yet, I guess you could try, I am not home now to do it myself.
     
  20. khearrean

    khearrean Godfather

    520
    0
    Mar 24, 2004
    S.E. Texas
    My Hitachi is a CRT; it just seems the PQ is much better and not the smeary "oil-painting" appearance I reported before. Maybe it has nothing to do with 2.84 particularly since I had been told before on this forum that it was probably due to compression issues & I doubt a software fix would correct that.

    ken
     

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