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Dish 722K andSlingadapter - Not getting the most bandwidth out of home connection

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by unr1, Jul 25, 2013.

  1. unr1

    unr1 Legend

    245
    0
    Jul 16, 2005
    Hello,
    I'm having a friend test my slingadapter connection (via dishonline) across the country. They are unable to get a decent speed. It usually goes to about 700-800 kbps. They have FIOS so they are more than capable of streaming HD.
    My internet at home is capable of at least 3500 kbps upload. I have verified my speeds on multiple computers.

    Things I've tried so far.

    1.) Using ethernet to the 722
    2.) Using wireless to the 722
    3.) Restarting the 722

    I'm not sure what else to do.
    Although my 722 is behind a router, I do not need to port forward, right? UPnP should be enabled. Besides, I can connect to it just fine. Video works, it's just not using the full bandwidth of my connection. My connection has up to 4MBPS upload, so I should have plenty of upload to support a higher speed than 800 kbps. When I stream over my wifi at home I reach 8000kbps which is normal. Picture looks great.
    But streaming over the internet just isn't cutting it. I'm not sure why it's not maxing out my upload.

    Is it a receiver issue? I'm not sure of the software version. I've had this 722K for about 6 months now and my TV works fine otherwise.
    I greatly appreciate any help with this issue.

    Here is a speed test across the country to show that I am capable of uploading HD quality via the sling adapter.

    [​IMG]
     
  2. P Smith

    P Smith Mr. FixAnything

    21,330
    127
    Jul 25, 2002
    Mediterranea...
    I would look at the speed during begin streaming and will monitoring it a few minutes during play to see if it fluctuating, then it would be in 'pipes' between your devices
     
  3. unr1

    unr1 Legend

    245
    0
    Jul 16, 2005
    hmmm, let's see.
     
  4. unr1

    unr1 Legend

    245
    0
    Jul 16, 2005
    haha I found the culprit. As I was "testing" the slingplayer with my friend I was using facetime.
    Here is a graph of bandwidth. I was able to maintain 1300+ kbps with great picture quality. But get this.. when I called them back using facetime the picture quality dropped and it went down 1200 but it went up to 2000 kbps!!

    So if you start it during facetime it doesn't like it :p

    But now it's a clear picture. Awesome. I can't believe that's all I had to do :p
     
  5. unr1

    unr1 Legend

    245
    0
    Jul 16, 2005
    Here's my calculation:

    The peak speed I got was the following...
    427.25 (kilobytes / second) =
    3.33789062 Mbps

    So that's about right for my upload :) (I was facetiming during that calculation).



    btw, this is all running via a USB wifi thumb drive on the front of the 722.
    I'll switch to ethernet. But I remember my tech telling me at install that the ethernet ports were giving issues. So that's why he gave me the USB wifi adapter.
     
  6. unr1

    unr1 Legend

    245
    0
    Jul 16, 2005
    okay I give up. Now even without facetime it's not doing full speed.
    It seems to want to do high quality whenever it wants. Even after forcing HD on the player.

    You can see here it's not using all the bandwith. It's 2 in the morning... not a peak time.

    [​IMG]


    edit: My friend is running this off chrome browser. I wish there was a standalone but there isn't.
     
  7. unr1

    unr1 Legend

    245
    0
    Jul 16, 2005
    My friend left it on for about an hour and the speeds went up
    I really don't understand why it isn't stable to begin with. It's as if it needs to warm up or something lol
     
  8. P Smith

    P Smith Mr. FixAnything

    21,330
    127
    Jul 25, 2002
    Mediterranea...
    the fluctuation depending on backbone networks, you can't change they policy; try to adapt
     
  9. harsh

    harsh Beware the Attack Basset

    21,192
    182
    Jun 14, 2003
    Salem, OR
    The goal of the Sling Adapter is NOT to consume all of you upstream bandwidth. It uses what it needs to use and no more. It also does more than a little buffering of the data so it isn't going to look smooth.

    What it comes down to is whether or not it is working.
     

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