This is my first post - have been reading forums for the past few days, and figure if I'm gonna post, I might as well make it count! It is great to see responses to others! A. Can't find any posts where Dish has cancelled someone else's account. They are cancelling mine, for reasons that I will get to later. My questions: 1. My account was renewed for 24-months in July. Would I be responsible for ETF's if they are cancelling it? 2. What about return shipping of my 922 receiver? 3. What about EHD events that I have? B. Reasons they have told me they are cancelling: 1. They cannot meet my expectations. (I expect the receiver to actually work.) 2. They say that I am using my equipment outside of the design specifications: a. using EHD b. using OTA c. recording for more than 2 1/2 - 3 hours per day d. that the receiver MUST be turned off anytime that I'm not actively using it so that it can "rest." If I don't turn it off each day, that causes my problems. My issues with 722/722K receivers: - Had Dish for 3 years with no issues. - about a year ago, started having an issue with 722. When I would use search function, receiver would, on occassion, lock and reboot. Didn't matter if I had EHD connected, if something was recording, etc. - 2nd tuner quit functioning. Unit would only record one event at a time. If events overlapped, then it would start recording the next event when the previous one ended. At the first of the month, with new movies, I may record 3-4 movies - only getting the end of each. (This happened with three different receivers, 722 and 722K.) - "002" message: Partial signal loss. Would get this on a clear day, with no obstructions, and signal levels on sats 110, 119, 129 all greater than 55. Clear message (press DVR button, then live TV) and it would return in a few seconds or minutes. After numerous receivers and tech visits, they decided that maybe if I went to another receiver, it might be better. Since I do OTA, a 922 was recommended. Issues with 922 receiver: - first one I heard a "pop" from it, and it had died. Probably a thermister as I was able to blow a fan in the side of it to get it to stay up long enough to dump DVR events to EHD. - next one, three days in a row, failed to start recording an event each day. Different events, different channels. - next one didn't record an event the next day. Plus, an event that it did record had an error message and couldn't be played. - next one had error message on DVR event and couldn't be played. - and so did the next one... Four events in one day with errors and couldn't be played. (I asked if there was possibly a batch with bad hard drives, since they all came from local office?) - then I got phone call telling me they were cancelling my service. Every Dish tech who has been here has said that I'm not doing anything wrong, (I usually show them a few shortcuts they weren't aware of - I had one tech call me when he had an issue with another customer!) and there is no way that I should be having any of these issues. We've played with ground wires, LNB's, RG-6, moved receiver to other rooms. They've seen the issues, but cannot explain the problems. What is really weird is that I went over three months with NO issues (but, I quit using the search function and did my searching on Zap-2-it.) My biggest concern is what I have recorded on EHD's. I've been recording and saving to EHD's for four years... Thoughts?