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Dish doesn't try to keep customers. Dish offered me 10 bux off a month for a year!

Discussion in 'General DISH™ Discussion' started by Conway, Jul 27, 2012.

  1. Mojo Jojo

    Mojo Jojo Legend

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    Mar 14, 2012
    $7 x 4 = $28/month (first is free).
    I believe that would be 2 Hoppers and 3 Joeys, too.
    There is also a $6/month DVR fee as well as a $4/month whole room DVR service fee.

    That would be $38/month total.

    Other options if you want all DVRs:
    (1) 5 HD Solo 211(k)s...that would be $28/month and a one-time $40 DVR integration fee along with having to have your own external hard drives.
    (2) 722(k), 3 211s....that would be $27/month ($7 x 3 and a $6/month DVR fee....you would still need external hard drives for the 211s and the one-time $40 fee for the DVR integration fee).
    (3) 2 722(k)s and 1 211......that would be $30/month ($17 for the extra HD Duo DVR, $7 for the HD Solo, and a $6 DVR fee) [would also need that one-time $40 DVR integration fee and an external hard drive).

    The only thing that concerns me is if providers decide to increase receiver fees, DVR fees, and whole room DVR service fees.
     
  2. Conway

    Conway Legend

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    Oct 29, 2002
    well right now we have 2 vip 612 a vip722 and a vip922 plus a standard receiver. so the hopper would save 15 bux a month right there just by going to that. hmm makes you think. thanks for the input
     
  3. sregener

    sregener Godfather

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    Apr 17, 2012
    I suppose a different way of looking at this is that if Dish really didn't try to keep customers, they wouldn't offer you any discounts at all. My gas station doesn't try to keep customers - they wouldn't offer me 5 cents a gallon off. My city doesn't try to keep residents - my property taxes are going up, not down. Etc, etc.

    Dish offering you $120 to stay isn't such a bad deal, especially since their products are already very reasonably priced compared to the competition. If their service doesn't work for you, the price is irrelevant.
     
  4. Conway

    Conway Legend

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    Oct 29, 2002
    Well here is the verdict. I went ahead with the 2 hoppers and 3 joeys. I also got 10 bucks off for a year.. thank you dish! You proved me wrong!
     
  5. Shades228

    Shades228 DaBears

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    Mar 18, 2008
    I know I'm poking the proverbial bear but I don't follow this logic.

    Did DISH stop charging up front fees for these receivers? If so I can understand the logic but if not I don't see how it makes sense if these are secondary receiver fee are fair because of that aspect. I understand the many, business, reasons they chose to do it however I don't see how it's fair just because it's a second receiver.
     
  6. RasputinAXP

    RasputinAXP Kwisatz Haderach of Cordcuttery

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    If you're a new customer, no, there's no up front fee.
     
  7. Nick

    Nick Retired, part-time PITA DBSTalk Club

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    Apr 23, 2002
    The...
    I love a happy ending! :p
     
  8. dakeeney

    dakeeney Legend

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    Aug 29, 2004
    :D When I left Dish last January they called and sent me emails to come back. I had DTV up until July this year and got fed up with them rolling out HD at a snails pace and they didn't even want to give me the HR-34 except if I paid over $400. They didn't bother to call to try to keep me. I came back to Dish and I'm glad I did. Got the Hopper and 1 Joey. Yes I did pay to get out of the DTV contract.
     
  9. garys

    garys Hall Of Fame

    3,180
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    Nov 4, 2005
    No they did not. Dish major advertising is for four rooms, thus the Hopper and 3 Joeys have no fees, just as getting two 722's or one 722 and 2 211's did not. When you go for the second Hopper, Dish has a charge of $199 as they look at it as six tv's.
     
  10. patmurphey

    patmurphey Godfather

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    James Long was referring to the new lower box monthly fees with the Hopper/Joey.
     
  11. Shades228

    Shades228 DaBears

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    Mar 18, 2008
    I understand what he was referring to but he chose to say to be fair. If DISH has gone to a cable model with their additional receivers, excluding Hopper/Joey, then I could see that as being fair if customer's didn't have to pay up front as well as the higher monthly cost. Otherwise I don't see how it's fair in price comparison to other companies. Since he said it was fair I didn't know if something had changed in the pricing structure that would make those fees not seem as high as they are in comparison to other companies.
     
  12. ChipperJones

    ChipperJones New Member

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    Jul 30, 2012
    LOL....i started laughing at the first one, and by time the generator came around i was in tears! :lol: Thanks for that guys...
     
  13. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Michiana
    I consider the "fairness" in noting that the first receiver, the most expensive one on the account being considered first, is free.

    If someone says they are subscribing to a $69.99 programming pack and have a DUO DVR they are not paying $17 extra for that DUO DVR. (They still have to pay the per account DVR fee.) Only people who want additional receivers need to pay the stated per receiver fee.


    The Hopper/Joey pricing is $7 per output (after the first) regardless of if a Hopper or Joey is added. People have to pay a higher "Whole Home DVR fee" at the beginning (even if they only have one Hopper) ... but there are no $17 or $20 add on receivers.
     
  14. edhd

    edhd New Member

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    Nov 13, 2003
    I am currently a dish subscriber and have been for over 14 years. When i first start out, if there was a problem they would send in a technician and fix it free of charge. New customers always seem to get a very good deal on equipment and programing, with free installation. I have 3 receivers with 2 in our house and one in our camper. Our oldest dvr is skipping alot now and I thought that I would check on the Hopper while I requested a new remote for the receiver in the camper. The sales person wanted to charge me 15 bux for the remote and finally gave it to me for free ( you have to ask). Now the hopper would cost me 95$ and $15 for installation with a $7 a month increase for insurance and a 2 year contract. Thats the hopper and 3 joeys. But I told the sales person that I only needed 2 joeys for the house. He said it doesn't work that way, My account has 3 receivers and thats what I would get. I asked him how does that work when you only have 2 tvs in your house. He said I would have to buy the hopper for full price and pay more fees to have it installed. I am allready paying over $100 per month and thats the best they can do. I like dish's programing but i may have to become a new customer by flip floping between direct and dish. You would think that companies would treat there loyal customers a little better.
     
  15. Nick

    Nick Retired, part-time PITA DBSTalk Club

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    Apr 23, 2002
    The...
    Loyalty and $4.50 will get you a latte @ Starbucks. :p
     
  16. patmurphey

    patmurphey Godfather

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    Dec 21, 2006
    PM a DIRT team member!
     
  17. Conway

    Conway Legend

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    Oct 29, 2002
    So now when they install the Hopper what can I do with m Owned VIP 722?
     
  18. Mojo Jojo

    Mojo Jojo Legend

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    Mar 14, 2012
    If it is owned (I would check just to make sure that Dish has that down)), I believe you could do anything with it like keep it, sell it, etc.
     
  19. Conway

    Conway Legend

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    Oct 29, 2002
    I would sell it. I think i paid 250 bucks for it when i got it. It showed owned on my account
     
  20. idahocouchpotato

    idahocouchpotato New Member

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    Aug 7, 2012
    We have been out of contract for a few months and have been looking at our options. We are close to jumping over to DirecTV to get the new subscriber discount. However, we have been happy with Dish and would be just as happy to stay and not have to wait through another installation, etc. etc. if we could get the $10 discount for 12 months. My luck with the phone reps has been pretty hit and miss so I thought I would bounce it off the DIRT team first to see if they can do anything for us. I can't PM because I don't have enough posts, but I'm hoping I can respond to a PM with more info. Thanks!
     

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