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Dish drops AMC (+WeTV, IFC & Sundance)

Discussion in 'General DISH™ Discussion' started by lparsons21, May 4, 2012.

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  1. Aug 5, 2012 #1601 of 1922
    phrelin

    phrelin Hall Of Fame DBSTalk Club

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    I can't quite figure this stuff out. On Friday I got my usual "your bill's available" email and four hours later this generic informal looking email Friday:
    As I noted above on July 5, I already called, asked for, and got Starz free from three months. But hey, if they're going to clutter up my email box, I figured I should call. To make a long story short, the nice lady who I couldn't understand well says she gave me a $5 credit.

    I'm not sure why, but if they could just send a couple of emails like that monthly.... :sure:
     
  2. Aug 5, 2012 #1602 of 1922
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    So, send me her number and I'll call and see if I can get a five buck credit.... [even though I'm on DIRECTV®] :D
     
  3. Aug 6, 2012 #1603 of 1922
    fudpucker

    fudpucker Godfather

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    Yeah, I got this email a couple of days ago. Didn't respond as they had already given me a credit previously. They must be mass mailing it.
     
  4. Aug 6, 2012 #1604 of 1922
    jimd909

    jimd909 AllStar

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    You should call.

    I originally got $40 credit in early July. They also offered the Roku, but I already had PS3 and Apple TV. After receiving the email RE Hell on Wheels, I called and got another $35 credit.

    So, it doesn't hurt to try.
     
  5. Aug 7, 2012 #1605 of 1922
    joyandjerry

    joyandjerry AllStar

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    I see your point, Stewart, but I also realize that Dish and AMC are looking out for their own business interests. But giving subscribers an alt. way to view AMC programming, they are retaining them as customers. AMC is attempting to retain viewers by assuring one has access to a service that provides AMC.

    We we really looking forward to Hell on Wheels, and Dish offered me a credit for the downloads, or a one time credit to purchase the discs. CS has been excelllent; they really want to retain me as a customer. We have had AEP for eight years, so I feel this was a factor in their willingness to help. They already knocked back my monthly bill $10 for 12 mos.

    Of course, we watch other AMC programming, and will likely switch if an agreement is not in place for TWD. Dish certainly can't keep giving each customer credit for every AMC show, as it would not be worth it for them to keep a customer that is not profitable. There are pros and cons to every provider, and I have found Dish to have excellent CS. Our local cable (ABB) didn't seem to care when I left, despite the fact we had the highest tier of programming. Perhaps they thought the satellite thing was a fad! :lol:

    So this gives me hope that an agreement will be reached by October!
     
  6. Aug 7, 2012 #1606 of 1922
    DoyleS

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    Strange I also received the email and tried to call the 888 number but I get a message that says the call cannot be completed as dialed.
     
  7. Aug 7, 2012 #1607 of 1922
    tampa8

    tampa8 Godfather/Supporter

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    Just tried that number, does not work for me either. (not in service)
     
  8. Aug 7, 2012 #1608 of 1922
    DoyleS

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    Since the number didn't work, I just replied to the email and mentioned the cost of Hell on wheels and asked what options were available. I got an email back indicating they were giving me an up to $6.99 PPV movie credit.
     
  9. Aug 7, 2012 #1609 of 1922
    fudpucker

    fudpucker Godfather

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    Hmmm. Today I got another email. This one just gave me a ppv credit. Not sure how they are picking who to send these to.

    And yeah anyone who thinks Dish is giving away Rokus and telling you how to watch AMC programming because they so care about their customers is pretty naive. They don't want you dropping Dish and switching to DirectTV to get your AMC programming. It costs them very little to send some people the Rokus and nothing to tell you you can buy the programs online. It costs them much more if customers drop Dish and switch providers.
     
  10. Aug 7, 2012 #1610 of 1922
    crabtrp

    crabtrp Legend

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    They gave me two PPV certificates last month and another one today.

    It is a pain in the behind having to buy Breaking Bad on Amazon, but the annoyance and cost outweigh's missing BB. I guess The Walking Dead is going to be worth the annoyance too.

    Since DirecTv is about to get BBC America HD I might be tempted to give the idiot DTV installers another chance. The Hoppers are the main reason I would stay.
     
  11. Aug 7, 2012 #1611 of 1922
    DoyleS

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    Yeah, kind of frustrating. The thought of paying $26 for the new season of Hell on Wheels does not thrill me. It is just irritating that what should have been part of my normal subscription now gets a pricey ala carte charge. I figured I will downgrade my Dish Subscription and save $10 a month there to cover the frustration cost.
     
  12. Aug 7, 2012 #1612 of 1922
    SayWhat?

    SayWhat? Know Nothing

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    Or you could watch something else and wait for the DVD to fall to $10 in a year or so at Big Lots.
     
  13. Aug 7, 2012 #1613 of 1922
    DoyleS

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    The DVD will be out next year and available through Blockbuster so if I wanted to wait, I can get it at no charge then. That is an option. Of all of the AMC shows, this is the one I was looking forward to.
     
  14. Aug 8, 2012 #1614 of 1922
    joyandjerry

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    Excellent point! Of course they do not want to lose subscribers. But I'm sure they realize it is impractical for them to give out credits for any AMC show to the subscribers indefinitely; that will have to come to an end eventually.

    Anyone can call the retention (loyalty) dept. a request credits towards the downloads/DVD's.

    crbtrp, Thanks for the heads up on DTV getting BBC in HD, as we may have to switch if AMC/IFC doesn't return to Dish. We enjoy the dramas on BBC, and are really looking forward to Copper. :)
     
  15. Aug 8, 2012 #1615 of 1922
    DoyleS

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    I had linked to the AMC Facebook page to keep abreast of their view of the new. Today they posted an "Adopt a Dish Subscriber for a Hell on Wheels party" and we will send you a kit with coasters, candy, and a bunch of other stuff. first 100 subscribers. Filling out the form and submitting quickly gives you a Sorry we are out of kits but feel free to adopt a Dish Friend for Sundays HoW event. Looks like the skirmish is going to continue. Not sure if they are still trying to draw Dish back to the table or do a much damage as they can.
     
  16. Aug 8, 2012 #1616 of 1922
    Stewart Vernon

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    That's the thing... I keep seeing AMC digging at Dish and encouraging Dish customers to leave Dish... while I keep seeing Dish encourage people to watch AMC programming some other way.

    I don't see Dish publicly disparaging AMC in the same way that AMC is disparaging Dish.

    That doesn't bode well IF AMC wants Dish to come back to the table to negotiate.
     
  17. Aug 8, 2012 #1617 of 1922
    fudpucker

    fudpucker Godfather

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    Again, they are encouraging their viewers to watch online because they dont want them to switch to DirectTV. I'm not sure why DirectTV isn't doing more advertising to grab Dish viewers who are unhappy about this. This is not some noble posture on Dish's part.

    Per the link provided above, that's the 5th source I've seen reporting various insiders saying there has been no negotiations at all on fees.
     
  18. Aug 8, 2012 #1618 of 1922
    SayWhat?

    SayWhat? Know Nothing

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    http://theclicker.today.msnbc.msn.c...c-get-mad-men-and-breaking-bad-on-itunes?lite

    http://in.reuters.com/article/2012/08/08/dishnetwork-results-idINL4E8J83QL20120808

    http://www.bizjournals.com/denver/b.../08/ergen-dish-dropping-amc-is-the-right.html

    http://www.multichannel.com/article/488355-Ergen_Leaves_Little_Hope_For_AMC_Settlement.php
     
  19. Aug 9, 2012 #1619 of 1922
    Stewart Vernon

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    Whoever said it was noble? I didn't.

    I'm just offering explanation in response to a question of why some of us see AMC as more of the "bad guy" in this scenario. Both companies (AMC and Dish) are in it to make a profit... everything they do is in some way motivated by that desire to turn profit.

    AMC only hurts their own position by encouraging Dish customers to leave... once the small amount of AMC-desperate customers leave Dish (if they do so), Dish will have exactly ZERO motivation to come back to the negotiating table... and AMC loses all those potential customers and ad revenue perhaps permanently.

    AMC would be much better served to not be so public in trying to get people to go to DirecTV or cable.

    Now... DirecTV and cable companies absolutely can and should try and entice Dish customers to leave... That's in their best interest to poach disgruntled Dish customers. It makes perfect sense!

    But AMC shouldn't be trying to drive that customer exodus train... AMC should be provider neutral if they want to negotiate with providers.
     
  20. Aug 9, 2012 #1620 of 1922
    Shades228

    Shades228 DaBears

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    At this point AMC has no incentive to be loyal and not push people to providers who are subscribing to AMC programming. Even companies that are at the negotiating table have pushed customers to leave to get their side more money. Why should a company no longer negotiating even care? These disputes are proving that content providers really don't care about their audience as they feel that they can muscle them to go to other providers that do carry them.
     
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