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DISH Guide for local channel wrong on Hopper

Discussion in 'Hopper System Support Forum' started by jeffdb27, Nov 3, 2012.

  1. Nov 3, 2012 #1 of 10
    jeffdb27

    jeffdb27 AllStar

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    :icon_lame During this time of year local stations preempt network programming for exhibition basketball games. In the past, the guide was always correct. But now, three times in a row, it isn't. KSNW in Wichita has been advertising all week that they will be showing a KU baseketball game on Monday at 7pm and delaying the Voice until 1:05 am, so this is not a last minute change. The guide still shows the Voice. TitanTV,an online guide has the fact that a KU game is on. There is another game on Friday, the 9th at 7pm and DISH's guide is wrong that night as well.

    Who does one report such things to?
     
  2. Nov 3, 2012 #2 of 10
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Check the guide at Zap2It. If Zap2It is wrong then it is out of DISH's control.

    (DISH and Zap2It get their data from the same source.)
     
  3. Nov 4, 2012 #3 of 10
    jeffdb27

    jeffdb27 AllStar

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    So, Zap2It is wrong as well. So I guess I will try to complain to them.

    One more missing feature on the hopper, you can't edit the name of something you recorded. Hopefully this comes back when the OTA tuner is released! Came in handy when the guide info was wrong (and you caught it in time).
     
  4. Nov 4, 2012 #4 of 10
    fudpucker

    fudpucker Godfather

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    Are you sure about that? Because Zap2it has actual start and end times, including those which end at, say, 9:01, which Dish misses (and thus cuts then end off of shows.)
     
  5. Nov 4, 2012 #5 of 10
    Inkosaurus

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    100% sure, Dish uses the same info that Zap2it has.
     
  6. Nov 4, 2012 #6 of 10
    garys

    garys Hall Of Fame

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    Dish uses Tribune Media Services for channel info. Not sure where Zap2it gets theirs.
     
  7. Nov 4, 2012 #7 of 10
    P Smith

    P Smith Mr. FixAnything

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    The path going up, to ROVI, try to contact them.
     
  8. Nov 4, 2012 #8 of 10
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    It isn't hard to figure it out: ©2012 Tribune Media Services, Inc.
    http://tvlistings.zap2it.com/tvlistings/ZCGrid.do?aid=zap2it

    That is why it is suggested as a good comparison to see if it is a DISH issue (not matching the channel to the EPG correctly) or a source issue with TMS.
     
  9. Nov 5, 2012 #9 of 10
    P Smith

    P Smith Mr. FixAnything

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    Deja vu: http://www.dbstalk.com/showthread.php?t=185799

    Reuters
    http://www.reuters.com/finance/stocks/companyProfile?symbol=ROVI.O:
     
  10. jeffdb27

    jeffdb27 AllStar

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