Overall I’ve been a happy Dish customer since 1998. Prior to changing to the AbsoluteHD tier, I’d always subscribed to AEP, Locals, and whatever was the current top HD add-on pack(s) available. I was very happy when Dish acquired and added the VoomHD offering, and sad too when it went away. I think Dish came up with the AbsoluteHD as a kind of appeasement for those of us interested only in HD, and for ending Voom. So I jumped at it when it was made available, adding the missing pieces (4 premiums, locals, etc.) Well that party has ended – It wasn’t a perfect solution, but I stuck with it to its end. A few days ago I called and spoke with a CSR (probably in India) who immediately transferred me to their customer retention department somewhere here in the U.S. The agent I spoke with was extremely helpful and courteous. I was given what I consider an excellent offer for returning to my previous AEP level subscription and I’ve been guaranteed a generous discounted rate for the next 24 months without other additional commitments – and yes, I have it in writing from corporate, received in today’s mail. So the deals really are there to be made if you’re willing to work a little to get them.