After approximately 10 calls to try and rectify my black screen on my international channels, I was told for the third time today that shipping of "G3" smart cards has been "postponed" until an unknown date. Two CSRs and and 2nd level tech said I am basically SOL and that I am not targeted to receive new cards before July. They cannot turn the black channels back on. I have to wait for the cards. BUT, all orders for "Purple cards" have beed delayed. They do not know when they can ship them. So I guess the card swap has run into a snag. Perhaps they have run out of cards? I threatened to cancel and they were happy to accomodate me even though I pay over $150 a month autopay on credit card for six years.