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Dish Return??

Discussion in 'General DISH™ Discussion' started by Bill Marsh, Apr 30, 2007.

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  1. flatus

    flatus Legend

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    Aug 18, 2006
    Just noticed this post in another section:

     
  2. Bill Marsh

    Bill Marsh Cool Member

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    Apr 22, 2007

    Hey Flatus,

    I posted additionally that I had my electrican check the ground and that there is no problem with my outlets. Perhaps you missed that post? :rolleyes:

    Secondly I DO NOT think it is MY PROBLEM to find out why the DISH technicians can't make this work. It is THEIR PROBLEM to make it work or pull it out and I will go back to DirecTV.

    I do not know, nor do I care to learn what a "ground loop" is. :nono2: I just want the system to work like it is supposed to work. Am I supposed to fix this myself?

    Perhaps, since you are so smart, YOU can tell them what to do to make it work??

    I just got my FOURTH ViP 622 receiver to tryout -- the techs replaced the others three times -- . It does not work either.

    I suggest that either you offer helpful suggestions or let the people who MAY know how to make this work, offer theirs? In other words, how about YOU stop whining and offer constructive advice??
     
  3. Hall

    Hall Icon

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    Mar 4, 2004
    It was mentioned earlier, but you never responded, but has Dish replaced the LNBs on the dish yet ?? If the receiver powers on, I don't think the wiring is the problem. It's not ideal and may be dangerous, but that's not the issue right now.
     
  4. Bill Marsh

    Bill Marsh Cool Member

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    Apr 22, 2007

    Hello Hall,

    Thanks for the additional followup. Dish did replace the LNBs and the entire dish antenna(s) twice.

    This is a huge and frustrating mystery!

    I have had the wiring completely checked by a professional electrician and it is correct. I was mistaken about there being a problem with it.

    He did offer a possibility, however, and I am having the DISH guys check on this. There is some kind of huge tower antenna near me with all sorts of electrical gizmos hanging on it. Must be 150 feet tall.

    The electrician -- and he is not a satellite guy -- suggests that maybe the antenna is putting out some kind of "RF Energy" through some kind of "repeaters" and since the DISH Satellite is in a different place in the sky than DTV, that this energy is interfering with the DISH signal where it did not interfer with DTV.

    Truthfully this is all Greek to me. I would say Latin, but my legal career has made understanding Latin a bit more important.
     
  5. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    The answer to Hall's question:
    Ah, two bottom lines?

    If this were my install I would connect the dish to the 622 with the shortest cable possible for testing and not immediately ground the dish (to prevent ground loops and similar problems). If it doesn't work at the Dish there is no use trying to figure out how to make it work further inside the home.

    It is important where things are grounded ... and there are many other factors involved (cable length, cable route, etc.). Sometimes you just have to be there to spot the issue.
    Depending on what service you had with D* ...
    D* is primarily at 101° with additional satellites at 119° and 110° on a Phase III dish.
    E* is primarily at 119° with additional satellites at 110° and 129° on a Dish1000.

    If the signals from this tower were the cause it should have shown up in your viewing of D* channels from 110° and 119°. Then again, D* is using different transponders on those satellites than E* so if something on that tower is messing up lower DBS transponders it would affect E* worse than D* (based on assigned transponders).
     
  6. Bill Marsh

    Bill Marsh Cool Member

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    Apr 22, 2007
    James!

    Do you make house calls? Sounds like you have the answers. :) I do have to reiterate that the intricacies of wiring these electronic gizmos is not my field. :eek2: :nono: I can progarm the remote (MX-3000 URC) and finally got the projector to trigger the screen roll-up.

    Hired a home theater guy to come wire and balance the speakers and sub-woofers and all that jazz. But I am not hiring him to do Dish Techs' job!

    I will print out your constructive reply and give it to the technician, seriously. You may have some areas he has not considered. :confused:

    About the DISH GUI interface, I am getting used to it. Had DTV for seven years and changing over involves a small learning curve. I went to Dish because I read that the equipment was better.

    I am hoping that DISH can fix this problem. I am trying to schedule another tech to come out and try some more. Will keep you informed.

    Want to know about investment real estate? Taxes? These things I know well. Been investing for 42 years. But I know there is a right answer to this DISH problem , just have to find the right person to fix it.
     
  7. Hall

    Hall Icon

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    Mar 4, 2004
    Thanks for pointing that out.... :confused:
     
  8. flatus

    flatus Legend

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    Aug 18, 2006
    If it were up to me I would advise the dish network techs to refund your money and get the hell out of there. Anyone who wires up thier own house and doesn't know (or want to know) the basics of electricity is going to be one problem after another.

    You were too cheap to get an electrician the first time you wired your house. Did you actually spend the money to get a real electrician in there to check your service, or did you have one of your buddies do it for a six pack?

    Like I said in my first post in this thread, I think you might have a bigger problem than just your satellite. You are so sure that the electric service is ok, but you dont know a thing about it. So how do you know? What did the 'electrician' actually check? You can have electric at your wall outlets appear OK and still have problems.

    Hopefully you don't burn down anyone's elses residence when yours goes up.
     
  9. finniganps

    finniganps Hall Of Fame

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    Talk about harsh - sheesh. If you re-read the post you'll see that he had an electrician wire his place - he didn't do it. Hopefully, you simply failed to read the post and owe him an apology.
     
  10. flatus

    flatus Legend

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    Aug 18, 2006
    I quoted one of his other posts a few messages back:

    He uses 'I'
    So, no, I don't think he deserves an apology, but he could use come common sense tho
     
  11. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Gentlemen ... let's not get too personal. Work on the problem not the people.
     
  12. robert koerner

    robert koerner Icon

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    Perhaps you can explain to us how one could incorrectly wire either a breaker or electrical outlet where the switching power supply can still power the unit, but disables reception of one satellite, yet receives the second, while it still powers the LNBs.

    I only know a little about basic electronics, and am interested in learning more about AC wiring and switching power supplies.
    TNX
    Bob
     
  13. BNUMM

    BNUMM Hall Of Fame

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    The tower could be a problem. I know an installer who had a similar situation with the 105 satellite. After trying everything and having three techs check it out they decided that the only thing left was the communication tower across the street. It has communications for the City, Fire and Police on the tower. They could get the 110 and 119 but not the 105. DirecTv was not at the house before so I don't know if it would have worked there. I am not saying that the tower is definitely the problem but it is something to consider.
     
  14. Geronimo

    Geronimo Native American Potentate DBSTalk Gold Club

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    INn fairness according to the post they did not get proper reception with the old coax. The installer may hve felt that there wasa problem in the line regardless of who installed it.


    But the rest of the story is odd to be sure.
     
  15. robert koerner

    robert koerner Icon

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    Muuuuum.
    Very odd.

    the theory that the communications tower might be near the line of sight to one of Dish's sats seems interesting. Especially if it is a microwave relay "station", that constantly transmits.

    One of the problems with RF and intermediate frequencies is that up or down conversion can rely upon mixing two frequencies together to obtain the different frequency. Mix A with B, and the result is A, B, along with their sum and difference. If the tower transmits C, and C gets in, we have C, B, A, and mixtures of C,B,A--a mess.

    The other FUN part is that C has harmonics, of 2x, 3x, 4x etc. of the fundamental.
     
  16. Ext 721

    Ext 721 Icon

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    Feb 26, 2007
    if the chassis ground is not exactly in-tune with the ground in the AC outlet, you can get current flowing between the two, along your satellite cable. This is exactly the reason proper grounding is done at the electrical service entrance (meter box)

    removing the ground prong prevented this, but does not fix the source of the problem.
     
  17. BNUMM

    BNUMM Hall Of Fame

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    If the electrician checked the electrical ground as he said how does the ground plug and the electric ground ( meter box ) get a a different potential than the ground plug on the cord? Wouldn't this indicate something wrong with the wiring inside the receiver? But replacing the receiver did not help. Confusing isn't it?
     
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