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DISH Support is back!

Discussion in 'General DISH™ Discussion' started by MattG@DISH Network, Mar 22, 2012.

  1. MattG@DISH Network

    MattG@DISH Network DISH Representative DISH Representative

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    Jan 6, 2011
    We are excited to announce that DISH Support has been redesigned, revamped, and re-launched at support.dish.com. I’m sure you’re all aware that we recently took the site offline. We took this opportunity to improve the design of the site and began the process of integrating the site into our other web properties. As a result of this transition, we did not transfer any of the old content, including user names to the new site. We welcome you to the new site and thank you for the support.
     
  2. phrelin

    phrelin Hall Of Fame DBSTalk Club

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    Jan 18, 2007
    Northern...
    Matt -

    I know I'm probably a little dense, but the forum wasn't really a part of the Dish account system before. So I pushed the "log in" at the top of the page in the yellow area which is indeed part of the Dish account system. That's when I figured out that there is a separate Forum registration and log in below the black line in red letters:

    [​IMG]

    Perhaps someone could modify the page to emphasize that the Forum has a special registration and log in for a forum identity.

    Just a thought.
     
  3. MattG@DISH Network

    MattG@DISH Network DISH Representative DISH Representative

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    Jan 6, 2011
    Thank you for the suggestion!
     
  4. P Smith

    P Smith Mr. FixAnything

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    Jul 25, 2002
    W.Mdtrn Sea
    Matt, where is Current Software page now ?
     
  5. MattG@DISH Network

    MattG@DISH Network DISH Representative DISH Representative

    598
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    Jan 6, 2011
    This page will have the software release notes. We currently do not have any up, but they will be there as soon as we can get them

    https://support.dish.com/viewforum.php?f=14
     
  6. 356B

    356B Icon

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    Oct 11, 2008
    Northern...
    Did all the old post get dumped?
    Another BBS I use recently upgraded and kept the original post for search purposes.
     
  7. SayWhat?

    SayWhat? Know Nothing

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    Jun 6, 2009
    Based on the previous thread, isn't the speculation that the site was hacked or otherwise tampered with?

    That would imply that the data/posts was lost. That would also account for the separate login ID as isolation from the main account information.
     
  8. phrelin

    phrelin Hall Of Fame DBSTalk Club

    14,948
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    Jan 18, 2007
    Northern...
    Yes, it pretty clear this is a brand new group of web pages with nothing carried over from the old site. Personally I'm happy it's up and running again.

    We just have to view what happened as making lemonade.
     
  9. BobaBird

    BobaBird EKB Editor

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    Mar 30, 2002
    Good to see it return. Notes will need to go back to February as there was nothing put out for 222k L595, 722 L723 and L724, and Hopper S203/S255 and S204/S256.

    P Smith was actually asking about the software chart that for each receiver showed which software versions were considered current or previous.
     
  10. Blowgun

    Blowgun DHMO User

    1,033
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    May 23, 2008
    I don't know what forum software was used before, but it's running phpBB now. IIRC, that's not the best software to run if the idea is to minimize tampering.
     

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