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Dish: "The meanest company in America"?

Discussion in 'General DISH™ Discussion' started by bobukcat, Jan 3, 2013.

  1. Jan 3, 2013 #1 of 100
    bobukcat

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    I don't know how much merit there is in ranking companies based on the number of anonymous complaints on a website but I did find this article to be interesting. There are some pretty good comments from current and former employees here as well. Most of us have heard the horror stories about Charlie before but some of the people that work for him put a thought-provoking (at least for me) twist on his motives and the anecdotes about investor / analyst relationships are entertaining.

    Personally I've been a customer for almost 14 years now and have experienced some pretty excellent customer service from them with few exceptions.

    http://www.businessweek.com/articles/2013-01-02/dish-network-the-meanest-company-in-america#p1
     
  2. Jan 3, 2013 #2 of 100
    Satelliteracer

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    A few months ago they were voted worst company in America to work for. Those of us in the industry have heard the stories for a long time and work with some former Dish folks. Interesting to say the least.
     
  3. Jan 3, 2013 #3 of 100
    Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

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    Don't believe everything you read!

     
  4. Jan 3, 2013 #4 of 100
    boba

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    BELIEVE IT from a long time former dealer.
     
  5. Jan 3, 2013 #5 of 100
    damondlt

    damondlt New Member

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    I believe every bit of it.
     
  6. Jan 3, 2013 #6 of 100
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Actually this article is based on the same data as the September article. I suppose waiting three months and republishing old information makes it news?

    Previous thread: http://www.dbstalk.com/showthread.php?t=208108
    Previous article: http://jobs.aol.com/articles/2012/08/14/the-11-worst-companies-to-work-for-in-america/

    Not exactly "voted" the worst company to work for ... just having the most complaints on a particular website.
     
  7. Jan 3, 2013 #7 of 100
    damondlt

    damondlt New Member

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    Newfoundland...
    Still doesn't change the results.
     
  8. Jan 3, 2013 #8 of 100
    cj9788

    cj9788 Hall Of Fame

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    Dish Network sub since 2001 and IMO Dish has been one of the best companies I have ever had the pleasure of doing business with. Never have I had an issue with them and the 2 times that I have had to have receivers replaced it was an easy process. When I moved they were prompt in getting me set up at my new address using dish mover. I enjoyed the 6 years I had distant networks and I took advantage of them by subing to NY/CHI/DEN/LA up until they were forced to take distants down and even then they found a solution by partnering with AAD.

    KUDOS to E* best TV provider out there.....
     
  9. Jan 3, 2013 #9 of 100
    bobukcat

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    I thought that the interviews with former employees and the comments from at least two verified former employees made it much more interesting than what was reported in those earlier articles.
     
  10. Jan 3, 2013 #10 of 100
    Hoosier205

    Hoosier205 New Member

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    Here I though my opinion of Charlie couldn't get any worse and it hits an all time low. Wow. Just a poor excuse for a human being.
     
  11. Jan 4, 2013 #11 of 100
    domingos35

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    nobody asked your opinion
     
  12. Jan 4, 2013 #12 of 100
    domingos35

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    who cares!!!!
    as far as i know they provide a better product
    they are still better than directv
     
  13. Jan 4, 2013 #13 of 100
    damondlt

    damondlt New Member

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    Newfoundland...
    Nobody asked your opinion either.
     
  14. Jan 4, 2013 #14 of 100
    DodgerKing

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    What I find interesting is this same article and topic is posted on both the Dish and Direct subforums. The responses in each forum are very different.

    Here in the Dish forum many people simply ignore what the article is saying and get defensive of any criticism, even if it can be proven to be true.

    In the Direct forum, many interpret the negative statements made by "former" Dish employees as a generalization of how things are for everyone.

    One's own bias is clear on how they interpret this article.
     
  15. Jan 4, 2013 #15 of 100
    TDK1044

    TDK1044 Godfather

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    I think the author had an agenda, and the article is heavily slanted towards stating that agenda. That said, I believe that Charlie's style of 'management' leaves much to be desired.
     
  16. Jan 4, 2013 #16 of 100
    DEC

    DEC Legend

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    Oh, I remember you. I thought (or perhaps hoped) you had just faded away. :lol:
     
  17. Jan 4, 2013 #17 of 100
    Satelliteracer

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    I don't have to, I work with a number of former Dish employees whom I trust very much.
     
  18. Jan 4, 2013 #18 of 100
    Stewart Vernon

    Stewart Vernon Leapin' Lizard Staff Member Super Moderator DBSTalk Club

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    The problem here is... former employees are usually former employees for a reason. Either they left on their own OR were fired... Obviously fired people will have a negative opinion... and most people leaving voluntarily are doing so because of bad feelings.

    So... it would be like doing a survey of patients in the emergency room and then extrapolating it to determine that ALL people are sick ALL the time.
     
  19. Jan 4, 2013 #19 of 100
    bills976

    bills976 Godfather/Supporter

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    I think their expense policy around tipping speaks for itself... if a person or company wants to short poorly paid waitstaff it's their prerogative. However I think it says a lot about the character (or lack thereof) of the individual or company.
     
  20. Jan 4, 2013 #20 of 100
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    And you plainly work for an opposing company.

    I am not saying that you are biased. But if you were biased, would you not be biased toward the company providing a paycheck for you and your family?

    Onward ... I hope that most employees have a better day than those who end up pissing and moaning on the Internet about their former employers. You won't find me badmouthing a former employer or a competitor on the internet. It isn't the way I roll. (BTW: I have not worked for a satellite provider.)

    If I have to deal with a DISH employee I'll try to make their day better ... otherwise, lets watch TV.
     

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