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DishOnDemand streaming problem

Discussion in 'General DISH™ Discussion' started by chaotic, Aug 25, 2012.

  1. chaotic

    chaotic New Member

    1
    0
    May 12, 2012
    I'm having a problem downloading a particular TV show. I've tried contacting Dish to address it, with no success (about a week ago). I'm unsure of how to proceed.

    The problem is with a single episode of a show (Spartacus: Gods Of The Arena, episode 1). It won't stream, the bit rate shows 0 kbps, and the download eventually says it failed.

    The series has 6 episodes, of which 4 are available via my Hopper. (All 6 are available, and will stream, on my computer). I haven't had problems with Dish On Demand with other shows or movies so far.

    I expect that there is a problem with the video file on a Dish server - how can I get Dish to look into this?
     
  2. garys

    garys Hall Of Fame

    3,180
    3
    Nov 4, 2005
    PM a DIRT member and have him file a tech problem with Dish's support team.
     
  3. MikeJH@DISH Network

    MikeJH@DISH Network Guest

    37
    0
    Dec 28, 2010
    I apologize that you are having this issue. I am happy to assist you with this. Please PM your account or phone number and we can troubleshoot this.

     

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