I just canceled my account because I moved to a place that already has Dish Network. They told me that not only do I have to return the leased box and remotes (normal), they also wanted me to return the LNB off the dish! The dish is on the roof!! I realize that some people have it on a pole but I believe most people have their Dish on the roof. Do they really expect people to climb onto their roof and remove the LNB? Luckily Tonya told me she would note my account and not require me to send back the LNB but do most people have access to their dish and know how to remove the LNB.