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Ditching C31s for H25s - Do I need a new multiswitch?

Discussion in 'DIRECTV Installation/MDU Discussion' started by sangs, Aug 9, 2013.

  1. sangs

    sangs AllStar

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    Receiver - H25.
     
  2. HoTat2

    HoTat2 Hall Of Fame

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    Well then that's not right;

    Assuming we're understanding the installation now, that's 9 tuners on one side of the SWiM-16 (Genie, HR24, and 2 H25s).

    You should be or start receiving 776 error messages, at some point at least, on some of the other boxes for an over-subscribed SWiM.
     
  3. The Merg

    The Merg 1*

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    Got to be a DVR, if not the Genie, otherwise the TS would certainly be getting 776 error messages on some of the receivers on the other side of the SWiM-16 by now I'd think.


    That would be my hope.

    I guess what the installer did was run 2 cables from the swm16 down to existing 8 way, removed cable to Genie and installed it on the single wire grounding block and the 2nd cable from the swm16 to grounding block add the power inserter were the Genie is. That splits your system to 5 tuners on each side of the 16 with more room to grow. That is what I see in your photo.


    That's what I would hope, but there's no way to know what is connected to the ground block without the OP telling us.


    - Merg

    Sent from my iPhone using DBSTalk mobile app
     
  4. HoTat2

    HoTat2 Hall Of Fame

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    He said it was an H25 Merg;

    Which means there should be a problem if we are understanding the TS's setup now as I posted just prior to your most recent one above.
     
  5. The Merg

    The Merg 1*

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    Got it. Missed that post. And yes, with a H25 connected to that coax only there will be issues.

    - Merg
     
  6. sangs

    sangs AllStar

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    Guess my question now is, when will the possible issues arrive? For a test today I went to the Genie and recorded four programs while tuning to another channel. Went to the HR24, recorded a program and tuned to another. Turned on all three H25s. There were no errors, no screen messages, no hiccups on any of the DVRs/STBs.

    I wish I could give you guys a definitive answer as to what wires are going where from the SWM16, but it's just up way too high for me to tell. I don't have a ladder that reaches and all the wires loop around before beginning their descent to the 8-way and barrel connector down low. Sorry I can't be clearer.
     
  7. JosephB

    JosephB Icon

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    You need to make sure that each distinct program you record and/or tune are on a different transponder from any of the others. SWM works by sending an entire transponder's worth of data down each SWM channel, so if any two tuners need the same one, they share a channel for that period of time.
     
  8. slice1900

    slice1900 Well-Known Member

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    So if you had 9 tuners on a SWM, you would never have problems so long as two tuners were always on the same transponder?

    Sounds like sangs should try tuning the following channels:

    70 - QVCHD (103 tpn 3)
    101 - AUDHD (99 tpn 7)
    202 - CNNHD (99 tpn 12)
    204 - HLNHD (103 tpn 1)
    206 - ESPNHD (99 tpn 13)
    229 - HGTVHD (103 tpn 21)
    241 - SpikeHD (99 tpn 7)
    242 - USAHD (103 tpn 20)
    244 - SyfyHD (103 tpn 10)

    That should cause it to error out if he's got a problem config, or prove he's fine if it works.
     
  9. The Merg

    The Merg 1*

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    You list Spike and The Audience as being on the same satellite and transponder. Doesn't every channel tuned to need to be on a completely different transponder?

    - Merg
     
  10. inkahauts

    inkahauts Well-Known Member

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    You list Spike and The Audience as being on the same satellite and transponder. Doesn't every channel tuned to need to be on a completely different transponder?

    - Merg
    yep that needs to change. He could tune to a local instead if one if those.


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  11. sangs

    sangs AllStar

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    I'll try this later today. Thanks again everybody.
     
  12. JosephB

    JosephB Icon

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    Yep, substitute a local for audience or spike, or, slip a national SD channel in there. Or both.
     
  13. sangs

    sangs AllStar

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    Hey guys, a little update.

    Directv is coming out on Wednesday because ever since the switch from the mini-Genies to the H25s, I keep having one H25 lock up constantly. (It even happened to the replacement H25 as well.) I get no error messages or no warning that it's about to happen. The picture just freezes (though oddly, the audio still plays for several minutes), the box locks up and I have to reboot. Can't help but wonder if it has something to do with the creative installation of the H25s. Anyway, hope they get it sorted out.
     
  14. HiDefGator

    HiDefGator Legend

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    I'm just curious why you switched from clients to H box? What was motivation. I need to order one or the other and had been leaning towards client.
     
  15. damondlt

    damondlt New Member

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    My guess recording conflicts, which is why I'll never have a client box in my house.
     
  16. sangs

    sangs AllStar

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    Speed, speed, speed. The clients were very slow to respond at times - and too frequently would display nothing but a black screen, requiring a reboot. (I never had any recording conflicts though as I also have an HR24 in the mix. That's seven tuners - more than enough for our viewing habits.) The only loss with the H25 is trick-play functions, but you can schedule recordings and watch recordings from it.
     
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  17. damondlt

    damondlt New Member

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    I didn't want to say speed , because everyone has a S%^& fit when speed is brought up. :hair:
     
  18. sangs

    sangs AllStar

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    Well I'm not looking to start a war, but it's what happened to my minis. Of course, I'm paying for it now with the problems since the H25s were installed, so maybe I should have stayed with the lesser of two evils? (Hopefully they'll figure out what the installer did wrong on Wed.)
     
  19. sangs

    sangs AllStar

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    Tech came promptly this morning, checked everything out, confirmed the setup was OK. The picture and H25 locked up while he was here, so he was able to see exactly what was happening - which was very helpful. Swapped coax locations on the 8-way, replaced a couple cables and connectors, replaced the H25 (for the second time now) and we waited a half-hour to see if the problem would occur. It didn't. The H25 is much snappier, picture screen not locking. The only wild card is that it hasn't updated to the most recent software yet. If it does and the problem re-emerges, he gave me his personal number and told me to give him a call and he'll pop over to try something else. Fingers crossed.

    Overall a great service call, even though the tech was a Jets fan. :)
     
  20. Bill Broderick

    Bill Broderick Icon

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    That's probably a good thing. If he's anything like me, he's probably too disgusted with them to actually enjoy watching their games. So, if you end up having a problem on a Sunday, he'd probably be more than happy to come over and help you out. It will give him an excuse to not watch the Jets commit a penalty every 3 minutes.
     

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