E*'s making a big deal of how bad the HR20 is based on CNet user ratings. I think many of us will agree that the HR20 had a large number of issues when it first came out, justifying the low rating which helps give it the low rating. However looking at CNet now and saying to sort the user comments sorted by date there are still a number of low ratings being given. Looking at the comments while some are saying they've had problems with the box there's also a number of folks rating it low just because it's not a Tivo. Examples from http://reviews.cnet.com/digital-vid...65196.html?tag=srtdate&ord=creationDate+desc: - "I may be nuts, but the new channel HD pictures seem less sharp than they did on the old HD channels with my Tivo DVR. I'm still trying to figure out how to do the things that were so simple and elegant with Tivo. Every show I automatically record on the HR20 starts 1-2 minutes into the show and ends 1-2 minutes before the show is over! I can manually adjust this, but almost never had to with the Tivo." - "Breaking off from a relationship with TIVO was a huge mistake for Directv. This receiver is not ready for prime time. " - "No "Tivo" like features that we all have become accustomed to! ' - "> I would love to have a new version of the HR10-250 that would have the ability to decode the new HD channels. Along with the TIVO UI and reliability it would be a world beater. > I may consider scrapping it all. Paying the early disconnect penalty and going with the Series 3 TIVO and Cable TV once the local cable company has better HD programming. " - "It seems like Motorola designed the menu system on this unit. It's slow to respond and the layout is so poor that I bought a universal so I could program the buttons to do what I want. They need to go back to TIVO." That's 5 out of 10 user comments on the 1st page alone dated 10/14/2007 through 11/12/2007 As usual it looks like the old rule of thumb, people with problems get on the net and b*tch, happy people don't. Maybe we need to get people to review the box based on it not being a Tivo since that's not what the box is. Of course if you're having problems with the box put those reviews out there also, but IMHO it's unfair to give the HR20 a poor rating just because it's not a Tivo.