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Do you have to talk to a CSR to "move"?

Discussion in 'General DISH™ Discussion' started by tsmacro, May 4, 2006.

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  1. TonyM

    TonyM Banned User

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    but people do it all the time. But I guess Mr "I follow the rules to a T yet I allow people who steal to post here" has an issue with that too.
     
  2. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    That is one reason why I usually 'quietly let pass' any talk of "moving" - especially when it is made clear in the thread that it is a violation of the TOS.

    Thank you for paying for your services.
    RV'ers have a form they can fill out registering their service to their RV. There is still a question of whether or not a separate RV account is needed. It isn't explicit in the TOS.

    Red flags should go up. E* does not intend their accounts be used in two separate residential locations.
    I allow you to post here too. :D

    Not sure why you are in attack mode today, poking at me and unnamed others. Perhaps a tinge of guilt you want to spread around?

    Thanks again for paying for your services (that we know of).
     
  3. Geronimo

    Geronimo Native American Potentate DBSTalk Gold Club

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    Here is the language on location of equipment. The word stacjing is never used. But their position on movement of equipment is open to interpretation.


    "F. Additional Tuners and Receivers. We may allow you to place additional receivers on your account in our sole discretion. Each additional receiver will be authorized to receive the same Services as your initial receiver. This option is only available if your initial DISH Network receiver and all additional receiver(s) are located at the same residence and are continuously connected to your same land-based telephone line. Unless otherwise specified in the customer agreement(s), if any, applicable to the promotion(s) pursuant to which you are receiving Services and/or Equipment, DISH Network will charge you a monthly additional outlet programming access fee (“Additional Outlet Programming Access Fee”) for each tuner activated on your account beyond the first. If you desire to receive Services at two different residential locations, you must open a separate account for each location. [You agree that you will not directly or indirectly use a single account for the purpose of authorizing Services for multiple DISH Network receivers that are not all located in the same residence and connected to your same land-based telephone line.[/B] If we later determine that you did, we may disconnect your Services and, in addition to all other applicable fees, you agree to pay us the difference between the amounts actually received by us and the full retail price for the Services authorized for each DISH Network receiver on your account."

    There is a refence to being continially connected to a land line but it is the middle of a section discussing multiple receivers. It reaaly is not clear if that applies to accounts witha single receiver or only to those with multiple receivers.

    Another section discusses the movement of leased receivers and says that they must install it at the new location.

    "You shall have no right to pledge, sell, mortgage, otherwise encumber, give away, remove, relocate, alter or tamper with such Equipment (or any notice of our ownership thereon) at any time. Any reinstallation, return, or change in the location of such Equipment shall be performed by us at our service rates in effect at the time of such service."
     
  4. TonyM

    TonyM Banned User

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    no it isn't. Account splitting or stacking is but having one reciever isn't. RV'ers do the same thing

    you're welcome. :)
     
  5. Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    Northern...
    I'm jumping into this kinda late, but IMHO, not all these "Cheaters" do so for the same reasons.

    Some just want to time-shift, while others think the local network just plain sucks. There are some people who do fall into the unable to receive B or A signal, these people should get their distants. Other lack choice. There is a handful of people, whose DMA's do not carry programing viewers want. My distants were turned off long ago, but I would love to have some myself. For example, my DMA isn't exactly a small market, but my Fox channel does not broadcast in HD at all. Yes they just got their DTV tower running, but no HD. Now having said that I also have no PBS locally. Yes I have the national PBS feed but for the longest time I had to pay extra for it.

    I just think there are too many rules in place that protect the marketing people of such affiliates. Look around at how many small DMA's affiliates are 1 business, i.e. ABC own CBS and UPN DMA offices...etc....

    I abide by the rules, but I don't necessarily agree with the rules.
     
  6. TonyM

    TonyM Banned User

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    but you just said I would need to contact Dish every time I move the reciever to the other location. So now DIsh is going to shut down a paying customer who isn't account splitting/stacking. Boy that would be lame.

    I find it pretty sad that you imply I steal. Boy I guess when you're wrong, you decide to go below the belt, huh?

    I'm in a great mood for a Monday :). I find it asisine that we wasted 3 pages when regardless of what you interpret the terms, I and others are still going to do what we do. I didnt "move", I have a physical address at a location in my name so the fact that I bring the receiver back and forth is no big deal. Again, if I had 2 boxes and kept one here and one there and only paid for one account, then there would be an issue. But as I proved above after speaking to tech support, there is no wrong doing here since you cannot have 2 accounts on one receiver.
     
  7. stuart628

    stuart628 Banned User

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    Man you get defensive when your wrong.
     
  8. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Not all red flags lead to shutting down service. Even the dreaded "audit team" call only leads to disconnection of extra receivers. Something you don't have to worry about.

    Red flags just mean that it's time to find out what is going on and if there is a better way to serve that customer.
    And from time to time I'll jump in to read you the TOS.

    "If you desire to receive Services at two different residential locations, you must open a separate account for each location." It doesn't even say 'at the same time' as some like reading between the lines. "You agree to give us prompt notice of your change of name, mailing address, physical address where your Equipment is located ..."

    Simple. Agree or not, it's in them thar rules!
     
  9. TonyM

    TonyM Banned User

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    but how can I open 2 accounts on one receiver?

    If Charlie gave me permission to do this would that be good enough for you?:D
     
  10. Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    Northern...
    Get a hacksaw......


    Just kidding. :grin:
     
  11. TonyM

    TonyM Banned User

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    I thought Chainsaw :)
     
  12. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    Since I started the soda train... There is a Web site "Pop the Soda Shop" that sells all kinds of beverages, some from other countries, some from other parts of the US that use real cane sugar or are generally hard to find sodas.

    Anyway, there is a big banner of text across the main Web page stating that they have removed both Coke and Pepsi from their saleable merchandise due to threat of litigation from those respective companies.
     
  13. btyko

    btyko New Member

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    Most go to Washington.
     
  14. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    If Charlie gave you permission to have two accounts on the same receiver that would be fine with me. But I really cannot believe that you would be willing to pay another $21.00 per month for the second account (since you would not be able to use both accounts at the same time).

    If E* offered a multi-home account that would be a good deal for you and others who have one household in multiple residences. E* doesn't have a multi-home option. Looks like we'll just have to live with the options E* offers.
     
  15. Slamminc11

    Slamminc11 Hall Of Fame

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    From the Dish Network Facts Blast in February:

    ·Second location/vacation homes policy

    > Customers who have a Vacation Home or Second Fixed Location are required to set up an account to receive DISH Network services

    > Customers will NOT be allowed to share receivers between their primary residence and any other fixed location on a single account

    > The customer will be required to create a separate account for the Second Fixed location/Vacation Home. This account will be allowed unlimited seasonal downgrades or service on this seperate account.
     
  16. TonyM

    TonyM Banned User

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    EXACTLY. I can't use both "accounts" at the same time. So I stick with one account and transport the box to 2 different addresses. At no time can both locations be active because there is only one box
     
  17. TonyM

    TonyM Banned User

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    note the word "receivers"...pluralized. One box I can't really "share" and have boxes at both locations, now can I?

    Bottom line is I am not doing anything wrong. As been mentioned numerous times before, if I had more than one box on my account and was sharing it, that would be an issue. But since I have one box there is no harm done. I still pay my invoice every month :)
     
  18. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Keep saying that. It must be reassuring despite posts to the contrary.

    "Customers who have a Vacation Home or Second Fixed Location are required to set up an account to receive DISH Network services"
     
  19. TonyM

    TonyM Banned User

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    that's nice. Keep stating from the TOS like your the cops or something. Pretty sad when tech support says there is nothing wrong with what I am doing since I can't have 2 accounts on one box. And also, that above isnt in the Terms. It was on a facts blast or whatever they're called. So if you're going to keep reading the terms, the above is not in there :)

    Bottom line is you cannot account stack or account split a 1 receiver account.

    And since you're going to continue to read from the TOS (again, like your the cops or something) we're just going to sit here and argue consistantly until one of us leaves (gee I wonder who that will be??) or you lock the thread because you feel you need to have the last word in.

    Oh I better call Dish on Friday...I'm going back to the cabin for 2 days :D
    and then I better call them back on Sunday and bother some poor Indian on his day of working to change my address because James Long told me to call in EVERY TIME I take the box between the cabin and my house.
     
  20. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Yet these words (quoted above in thread) ARE in the TOS:
    If you desire to receive Services at two different residential locations, you must open a separate account for each location.

    If you desire to receive Services at two different residential locations, you must open a separate account for each location.

    If you desire to receive Services at two different residential locations, you must open a separate account for each location.
    I understand that sometimes you have to say things three times to get it through to some guys. Which explains why the strip joints have signs that say "girls girls girls" "nude nude nude". For those who won't understand the first two times. :D
    I won't lock the thread so there is no need for THAT false accusation - especially from the guy who can't even follow provision 9.A. of the TOS. :rolleyes: Besides, it's not the two days that you are at the cabin when you are in violation. :)
     
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