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Do you think the new HDUI is sluggish on your receiver(s)?

Discussion in 'DIRECTV General Discussion' started by Scott Kocourek, Jan 19, 2012.

What receivers are sluggish with the new HDUI?

  1. HR20

    0 vote(s)
    0.0%
  2. HR21

    274 vote(s)
    45.7%
  3. HR22

    156 vote(s)
    26.0%
  4. HR23

    145 vote(s)
    24.2%
  5. HR24

    64 vote(s)
    10.7%
  6. H21

    123 vote(s)
    20.5%
  7. H23

    16 vote(s)
    2.7%
  8. H24

    5 vote(s)
    0.8%
  9. H25

    22 vote(s)
    3.7%
  10. R22

    12 vote(s)
    2.0%
  11. Working as expected, no complaints.

    19 vote(s)
    3.2%
Multiple votes are allowed.
  1. loudo

    loudo Well-Known Member

    4,755
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    Mar 24, 2005
    Central Maine
    Without the TV Apps and Sportsguide, I would be looking else were, Knowing it was available but we didn't have it. I for one us them many times a day.
     
  2. BattleScott

    BattleScott Hall Of Fame

    2,353
    7
    Aug 28, 2006
    Your setup says you're running CE releases on them. Is that still true?
     
  3. hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
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    Jul 28, 2004
    I seem to recall someone saying that this is a topic not discussed outside of that forum...
     
  4. Xsabresx

    Xsabresx Icon

    1,040
    4
    Oct 8, 2007
    Which is why the ability to turn them off is necessary. Dont need to exclude certain STB models just give the ability to toggle them
     
  5. Xsabresx

    Xsabresx Icon

    1,040
    4
    Oct 8, 2007
    Doesnt it seem odd though that they would release software that exponentially more STB's wouldnt run (HR20,21,23) than would run (HR24)? Seems very backward thinking.
     
  6. Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    NO!!! I'm running 0X59e NR Software.

    And We're Not Supposed To Discuss CE Things Outside Of The CE Forum.
     
  7. BattleScott

    BattleScott Hall Of Fame

    2,353
    7
    Aug 28, 2006
    It wasn't a dicussion of CE things, just trying to clarify since the issue we are seeing is with the current NR and your setup says you run the CE releases on your HR-24s.
     
  8. lparsons21

    lparsons21 Hall Of Fame

    4,249
    191
    Mar 4, 2006
    Herrin, IL
    I wish that were true. But I don't use any of those things on mine and the speed is still slower than it was with the SDGUI (although tolerable), and it still misses remote keystrokes for varying lengths of time.
     
  9. Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    Sorry to hear that and I am still very curious why mine work so Great and others with HR24-500s are not happy and are not experiencing what I am experiencing.

    The only thing that is different if I installed WD20EADS Drives Internally in all of my HR24s but that shouldn't have anything to do with Sluggishness with the Remote.
     
  10. BattleScott

    BattleScott Hall Of Fame

    2,353
    7
    Aug 28, 2006
    If the system is waiting on a disk I/O task to complete before processing a remote command, then a faster drive could certainly impact that area.
     
  11. Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    Yes, after I posted my post I thought about that seeing as I was a Computer Programmer for 30+ years. Also, it has a bigger cache.

    That is the only thing I have done differently that may be different from others and give me better response than those unfortunate souls.

    Hopefully, Directv will find a Fix Soon!!! :)
     
  12. CCarncross

    CCarncross Hall Of Fame

    7,058
    60
    Jul 19, 2005
    Jackson
    I've got 1 HR22 with the stock internal drive, 1 with a 2TB external, and an HR20 with a 2TB external...the HR20 is the fastest as most here would expect, the 2 HR22's are both consistent, slightly slower, but all are faster than when they were running the SD GUI.
     
  13. hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    I guess I don't find anything "odd".

    The hardware/CPU power in older devices are not the same as current models, so I'd expect different results to some degree.

    That said, it's the variation/degree of differences that seems to be puzzling. Then again, it could take longer to resolve these things with all the different models out in the field these days. Heck...even the HR24's alone have models with 2 different processors in them.

    I would not be surprised if DirecTV knew all about these reports and was working behind the scenes to mitigate the HD UI speed issue.
     
  14. djzack67

    djzack67 Icon

    899
    0
    Sep 18, 2007
    Very slow
     
  15. hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    I'm curious if the HR24's were broken down between the HR24-500 and other models (-100, -200)...if the results for that series HD DVR would be the same.

    Historically, there has been a difference in -500 devices, perhaps accounting for that series higher numbers. Just speculating.
     
  16. Arya Stark

    Arya Stark Cool Member

    32
    0
    Mar 17, 2012
    Has there been an update since the HDGUI update? Because my problems only started recently (much more recently than the HDGUI update).

    Now it's extremely slow. If I have a recording conflict and I fix it, the DVR doesn't realize it for a realllllly long time, so it won't let me record the show I want. Also, if I try to turn on closed captioning, sometimes that takes forever as well. The apps rarely work. And Smart Search isn't so smart anymore.

    DTV shouldn't treat a customer whose contract just ended like this.:nono:
     
  17. Arya Stark

    Arya Stark Cool Member

    32
    0
    Mar 17, 2012
    Oh, also I can't pause, FF, or rewind shows when they're in the small box (on the guide or list pages) anymore. This really sucks!:(
     
  18. Machael

    Machael AllStar

    97
    3
    Apr 20, 2008
    I read a post by someone a couple of pages back, that stated an update was coming in a couple of weeks. That was on 4/04/12. It's supposed to fix this.

    I was giving them a bit of time to get things squared away, but this has gotten to the point of absurdity.

    I have an HR21, and it takes 6+ seconds to get any menu/list/guide to show up. You must be extremely careful when deleting shows from the list, as it may not respond, so you hit it again, and you just erased 2 shows instead of one. Changing channels is a hit or miss thing....might work, might not.

    I use Apps once in a blue moon, so that shouldn't be affecting it.

    I was also disappointed in losing the trick play capability in the PIG.....

    Just thought I'd throw my HR21 in the hat with the rest that are having issues.
     
  19. Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    I believe that the Next NR Software Download will Correct your Situation so just hang in there for a little while and your problem should go away.

    Directv is well aware of the situation. :)
     
  20. RACJ2

    RACJ2 Hall Of Fame

    3,866
    4
    Aug 2, 2008
    Consider yourself lucky. That's the way my HR22 worked most of the time for the past 3 years. It actually works much better on the HD GUI. Only takes about 2 seconds for the guide to pop up now.
     

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