1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

does anyone think i can get a better deal?

Discussion in 'DIRECTV General Discussion' started by tada1096, Feb 18, 2012.

Tags:
Thread Status:
Not open for further replies.
  1. tada1096

    tada1096 New Member

    3
    0
    Feb 18, 2012
    here is what i was offered today. I am a 11 year customer of directv. I have 1 hddvr and 2 standard dvrs. i also have a hddvr that is not activated right now.


    i called wanting the hr34. i talked to teh retention dept and they told me they will give me a hr34 for free. and charge 200 in install the hr34 move the hddvr to a dif tv and activate my unactivated dvr.

    what i want is this all done for 100 the same cost they would charge a new customer.

    so am i out of line in asking for this price or do you think i could get it done if i try calling back again. let me know your thoughts.
     
  2. CCarncross

    CCarncross Hall Of Fame

    7,058
    60
    Jul 19, 2005
    Jackson
    Considering they are giving you the HR34 for free, probably replacing a bunch of obsolete infrastructure, and relocating a device, $200 is more than reasonable.
     
  3. dpeters11

    dpeters11 Hall Of Fame

    16,322
    500
    May 30, 2007
    Cincinnati
    I'd say that a good offer. Are you keeping the SD DVRs or replacing?
     
  4. Old_School

    Old_School Legend

    389
    12
    Nov 28, 2011
    PA
    considering i have not seen the HR34 for less that $400 would jump on it.....:)
     
  5. tada1096

    tada1096 New Member

    3
    0
    Feb 18, 2012
    well another call did the trick. They are coming on Thursday to install the HR34, relocate a hr22 and activate a hr21 that in not currentally active. so that gives me 9 shows record at 1 time in i understand. They are then installing the whole home system, installing a swm and installing the cinema media kit.
    i got it all for 100 bucks.
    100 bucks for the HR34
    free instalation
    and a free cinema kit.


    sucks that i had to sign a 2 year contract but i will have a very nice system now :)
     
  6. Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    I would think you would be Grateful enough to not feel bad at all about the 2 year Contract Extension.
     
  7. RACJ2

    RACJ2 Hall Of Fame

    3,866
    4
    Aug 2, 2008
    Now I would agree you probably got the best deal you could get. If your not going to change providers, why worry about a 2 yr commitment. That's a fair tradeoff and I would do the same if I really wanted an HR34.
     
  8. tada1096

    tada1096 New Member

    3
    0
    Feb 18, 2012
    that is correct i have no plans on changing from directv. and i was very appreciative of the deal they gave me, talked to a great service guy too. but its always better to not be under contract than to be under one.
     
  9. Scott Kocourek

    Scott Kocourek Well-Known Member

    9,491
    523
    Jun 13, 2009
Thread Status:
Not open for further replies.

Share This Page