I canceled my service on 10/13 and was told that they would send the boxes to ship back the receiver (ViP622), remotes and eyeballs from the dish. I was told that if they did not receive them in 30 days I would be charged the cost of the above items. After two weeks and no boxes to ship back I chatted up Dish and was told the boxes are on their way, waited another week and again no boxes. Chatted up Dish again and was told the same thing the boxes are on their way. Waited another week and again no boxes, chatted them up again and was told they are on their way. It has now been over a month and I still have not received the boxes to ship the stuff back, nor have I been charged anything either. Does Dish really not want this stuff back?