Is it just me or does everyone have these kinds of problems? New account activated recently. First bill I was charged $10 twice for HD service. I called and had it resolved on my second bill. No big deal. My father signed up a month later and got his first bill this week. He was also charged twice for HD access. Returned a receiver on a previous account on June 26, 2010. Shipped on June 20th. I was charged $265 on August 13th for non return of a receiver. DirecTV acknowledges getting it and have now finally sent me a letter that tells me that my account has been credited. When I call and ask about it my account shows a $0 balance and that it will be another 6-8 weeks before a refund is issued. I finally was able to talk to a CSR supervisor to explain my problem on Thursday night. He said he would look into it. I haven't heard back yet. I have had multiple issues with past new customer credits and referral credits that stopped after 5 months when they should have lasted 10 months. These had to be resolved through Ellens office. I am patient and polite with DirecTV when I talk. Do other people have billing and credit issues?