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Does HR21-700 support eSata?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by marathonman89, Nov 16, 2007.

  1. Nov 16, 2007 #1 of 205
    marathonman89

    marathonman89 Cool Member

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    I had 2 HR20-700's working fine with a Seagate FAP750.

    One HR20-700 was replaced by a tech with a HR21-700.

    After he activated the unit and left I powered it down and correctly installed a FAP750. The unit worked about 15 minutes then froze. Tried installing two more times with no success.

    Removed the FAP and reformated on my PC, reinstalled, same problem.

    Took the FAP750 from the HR21-700 and mounted it with the HR20-700 works fine. Took the FAB750 that was mounted with the HR20-700 and mounted it with the HR21-700 same problem.

    The chance of both drives being defective is almost nil, especially since they both work with the HR20-700.

    So what to do? Any thoughts, tip or suggestions would be appreciated. And yes all cables are OK and installation of FAP's was done correctly.

    Any one out there using a FAP750 with their HR21-700?

    Thanks,

    Pete
     
  2. Nov 16, 2007 #2 of 205
    Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    Yes,

    But there appears to be something with the FAP and the HR21
    Other eSATA solutions have been used and work with out issues.
     
  3. Nov 16, 2007 #3 of 205
    SirJW

    SirJW Legend

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    Marathon, I have the same problem w/ my FAP and HR-21

    Earl - What are the other eSATA solutions that work?
     
  4. Nov 16, 2007 #4 of 205
    shendley

    shendley Hall Of Fame

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    This is depressing to hear. I've been leaning toward trading in my 20 for a 21 to see if it might fix a couple of problems I've been having with the 20 but I wouldn't want to give up my FAP 750. Any word on what the problem is between the 21 and the FAP and whether this might be resolved in the near future?
     
  5. Nov 16, 2007 #5 of 205
    RunnerFL

    RunnerFL Well-Known Member

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    Guys, make sure your FAP is operating at 3.0, not 1.5. The HR21 will not work with drives at 1.5.
     
  6. Nov 16, 2007 #6 of 205
    shendley

    shendley Hall Of Fame

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    Does this mean you've had success with your HR21 and the FAP? If so, how do you go about making sure the FAP is on 3.0? Is this something you can access by plugging it into your computer and accessing . . . well, accessing something or other?

     
  7. Nov 16, 2007 #7 of 205
    RunnerFL

    RunnerFL Well-Known Member

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    No, I don't have an FAP. But I do know someone who was having lockup issues with his HR21 until he changed his sata to 3.0.
     
  8. Nov 16, 2007 #8 of 205
    bobinyuma

    bobinyuma AllStar

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    marathonman89,

    I had had the EXACT same problem.......I mean EXACTLY. Now I know the 750 Seagate goes back to the store...Locally I think the Western Digital - My Book Home 750GB External Hard Drive is my only Esata alternative, unless I buy off the net. Anybody have experience with the HR21 with this. I know its ok with the HR 20 (I think).
     
  9. Nov 16, 2007 #9 of 205
    marathonman89

    marathonman89 Cool Member

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    FYI - According to the specs at the Seagate Website the FAP750 is 3GB/Sec out of the Box. I took a good look at the drive while switching it around and did not see ANY user adjustable jumpers or settings. If the transfer rate is software controllable I have not seen that info on the Seagate Website.
     
  10. Nov 16, 2007 #10 of 205
    SirJW

    SirJW Legend

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    RunnerFL thanks for the insight.

    Can someone describe to us how to change the FAP from 1.5 to 3.0?
     
  11. Nov 17, 2007 #11 of 205
    Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    I know the TenBox works...

    I have only see a few others that bought eSATA cases, and "made" their own eSATA device.
     
  12. Nov 19, 2007 #12 of 205
    tbever

    tbever New Member

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    Nov 19, 2007
    I have an hr 20 working fine with a FAP 750 with the correct cable from newegg. I got a second DVR hr 21 with an identical FAP setup. It will run initially for a few minutes (about 20 to 30 minutes) then it completely locks up. I thought the FAP is a 3 mb/s device. Any solution would be appreciated. I can use the FAP elsewhere but it's still a bummer.
     
  13. Nov 19, 2007 #13 of 205
    marathonman89

    marathonman89 Cool Member

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    Update - I tried to install a Western Digital EBook 750 on both the HR20 and HR21. Neither unit would even initialize just kept trying to reboot every minute or so. At least the FAP750 works AOK with the HR20.
     
  14. Nov 20, 2007 #14 of 205
    bobinyuma

    bobinyuma AllStar

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    It appears the hr21 esata does not work with any solutions yet........I've scanned the forums, and no one has replied affirmatively yet. They hint that there is a solution, but no follow up on others questions. Post any workable solution if they exist. Might be because the the hr21 software is not as mature as the HR20
     
  15. Nov 20, 2007 #15 of 205
    RunnerFL

    RunnerFL Well-Known Member

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    Read up 4 posts for you where Earl confirms the TenBox works with the HR21. :)
     
  16. Nov 20, 2007 #16 of 205
    captainjrl

    captainjrl Legend

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    I'm interested in working HR21 eSATA setups as well. I'd rather not spend the kind of money to get a TenBox and I have some internal SATA drives already. Now I am looking for an enclosure that works.
     
  17. Nov 20, 2007 #17 of 205
    Cranky64

    Cranky64 Cool Member

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    They should call it the Twelve-Box for the number of C-notes it will set you back. :lol:

     
  18. Nov 20, 2007 #18 of 205
    jdeaton

    jdeaton AllStar

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    I'm having a similar problem but with an HR20-700 and an HR20-100. I posted this yesterday in another thread:

    From July through the end of August my 750 GB Free Agent Pro worked flawlessly with my HR20-700. Since the 0x194 CE in early September, I have had problems. With the FAP connected to my HR20-700 I would often get a black screen with no audio when coming out of stand by or the picture would freeze with a loss of audio during live TV. I kept hoping each subsequent CE would cure the problem, but no luck. I eventually exchanged the FAP for another one, I replaced the eSATA cable for one that does not require trimming of the connector and finally swapped my 700 for my 100, and I continue to have eSATA related problems. In the case of eSATA and my 100 I encounter continual rebooting. In both cases, disconnecting the FAP from the 700 and the 100 resulted in normal/stable operation of my HR20’s. So… Two FAP’s, two HR20’s and two eSATA cables and problems since 0x194. Is it software or hardware?

    Any ideas sure would be appreciated.
     
  19. Nov 20, 2007 #19 of 205
    GAM

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    I am running the HR21-700 with the Antec MX-1 enclosure and a Western Digital 750GB drive. I've had no problems in the month I have been using it.
     
  20. Nov 20, 2007 #20 of 205
    shendley

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    Anybody out there with a 21 have any success getting the FAP to work with it? From what I've read, I suspect that no one has been able to get it to work. But if I'm mistaken, that would be very informative to hear.
     

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