Twice in the past 2 weeks I have ordered a movie on line but when I go to watch it on my TV it says I have to call DTV to order. When I have called a CSR to discuss it they do something on their end and now I can watch. My guess is that they are reauthorizing my DVRS. Should I have to do this? Is the issue that I am not allowing enough time between ordering and watching (usually 5-10 minutes)? For those who use this service, how do you order and watch?