I have had my DTVPal digital converter boxes for about a week and while I think that they are one of the better $60 converter boxes on the market they DO have some bugs. This thread is to report those bugs, work-arounds to problems, and other information about them. Here is my story: Yesterday I took my DTVPal to a neighbor's home to show her some of the features the box had (she received her coupons and asked which box to buy). When I got back from her home and hooked the box back up I noticed that two of my (four) timers were gone and one was modified (it was set up for a different channel than I had set it for originally). So this morning I decided to called the DTVPal support line (888 667-0633). The person that answered the call spoke broken English and did not have a clue about the DTVPal but agreed to transfer me to Tech Support. After waiting on hold for over 15 minutes I got a tech support person (in the U.S. I presume) and gave him all the information about timer problems (lost timers, timers not firing, timers modifying them self). He asked for the software version and after a few minutes he came back and said that lost timers and timers not firing are a know problem in version F100 and F101 software. He said that something that should help (but won't completely cure the problem) is to disable the inactive standby (menu, 3, 2, 3, choose "disable"). He said that, according to his notes, engineering is working on a software update that will completely fix the timer problems. When I asked "how will the boxes be updated?" he admitted that he did not know but added, "it is possible that DISH may have to replace the current boxes". I hope that there is a way to update them OTA (the way TV Guide updates its software currently via the PBS stations and in the future via CBS digital stations). He took the receiver numbers (I did not order them directly from DISH because they would not let me) on both of my DTVPals and suggested that I call back in a week to see if they have a fix or additional information. I'll test the "work-around" and see if it helps. My DTVPays are going to be used for "front ends" (tuners) for SD DVD recorders/DVRs that only have an ATSC tuner. I don't record a lot of OTA programs on them but, when I do, I want timers that work 100 percent of the time.