Do the people that write the code for these boxes ever actually use them? Today I have to wonder. Here's the reason for my anger... I live in the Northeast and my dish is covered with snow today but that's not such a big deal as I have an antenna connected to my HR20 so I can watch the NFL w/o problems - or so I thought. Every so often today I got a prompt about the box not getting guide data which is understandable as it cannot get any info as the dish is covered in snow. At about 10 pm while I was watching the Sunday night game, I was probably an hour behind live at the time, I got a prompt about the guide data again. This time it said that a reboot usually fixes the problem. I was not asked if I wanted to reboot, I was just shown a screen with one choice, "OK", and then the machine rebooted. A reboot on this machine takes about 18 minutes. When the machine came up it could not find the signal and now I cannot watch TV off my antenna as it won't let me bring up the guide or enter a channel number. I called DirecTV and after 15 minutes of the tech researching he said that I cannot use the antenna connection if the sat signal isn't active. This is infuriating!