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During HR34 install, installer disconnected room that was no longer using a DVR.

Discussion in 'DIRECTV General Discussion' started by hbkbiggestfan, Jul 1, 2012.

  1. Jul 1, 2012 #1 of 12
    hbkbiggestfan

    hbkbiggestfan Godfather

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    I had an HR34 install a few months back and per D* policy, the installer disconnected the swm from one of my guest bedrooms that I previously had a H25 hooked up in (I forgot about the policy).

    Now I want to reconnect the H25, but I just realized he disconnected that room when I got a 771A error. I don't want to pay D* to get it reconnected and wanted to try to do it myself WITHOUT disconnecting any of my other tuners/rooms. How can I do this? How can I tell which coax goes to that room? I have a SWM 16. Any help is greatly appreciated...
     
  2. Jul 1, 2012 #2 of 12
    carl6

    carl6 Moderator Staff Member DBSTalk Club

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    How many coax do you have laying loose at the SWM area? You can test coax any of several ways, but perhaps the easiest that won't cost you anything for test equipment is just hook up the receiver in the guest room, then try the coax one at a time connecting them to your SWM16 (or one of the splitters coming off the SWM16) until the receiver works.

    If you don't have any unused splitter ports, you can temporarily unhook something else and use that port to test your coax. Then to hook both that coax and the original item up you will need to get another splitter.

    Make sure you don't put more than 8 tuners on either side of the SWM16.
     
  3. Jul 1, 2012 #3 of 12
    Davenlr

    Davenlr Geek til I die

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    I dont know what policy you are talking about that required leaving a receiver disconnected, but if that is the only one, it should be the only coax at the splitter(s) that isnt connected.
     
  4. Jul 1, 2012 #4 of 12
    hbkbiggestfan

    hbkbiggestfan Godfather

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    Well, there is three available coax cables...
     

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  5. Jul 1, 2012 #5 of 12
    hbkbiggestfan

    hbkbiggestfan Godfather

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    Thanks. I'll try this in the morning. But how do I get the rubber and nut "protectors" off the splitter outputs? I know it may sound dumb, but I always have so much trouble with those things...

    And for the other guy, I'm referring to the policy where the installer is supposed to leave the house connected based on which rooms have active receivers. I deactivated my H25 in that room a while before the ordering the HR34. So he "updated" my house based on the current needs.
     
  6. Jul 1, 2012 #6 of 12
    Davenlr

    Davenlr Geek til I die

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    Oh ok. The nut (which is actually a 75 ohm terminating resistor) comes off the splitter with a 7/16th wrench. The rubber can stay on, or you can pull it off with needle nose pliers.
     
  7. Jul 1, 2012 #7 of 12
    hbkbiggestfan

    hbkbiggestfan Godfather

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    Great. Thanks!
     
  8. Jul 1, 2012 #8 of 12
    hbkbiggestfan

    hbkbiggestfan Godfather

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    One more question. Since the HR34 has 5 tuners, I'm assuming that one's coax is attached to the splitter that only has one other coax (that would equal 7 tuners). Or does the HR34 take up multiple splitter slots since its has those 5 tuners? Because the splitters don't seem match-up.

    One splitter has three coax cables connected with one open. The other splitter has one connected with three open. I have 11 tuners currently connected and running (HR34 = 5, 3 HR2x = 6). I don't see how 4 coax cables equals out to 11 tuners???

    EDIT: Nevermind, I figured it out. HR34 5 tuners = 1 port, 3 HR2x's = 3 ports w/ 2 tuners per port. Duh! I still have 3 tuners available on the splitter with the HR34 and 2 available on the splitter with the HR2x's. Which one would likely be the best to add another coax to? And can't I get rid of the splitter with the HR34 and just connect the HR34 directly to the SWM 16?
     
  9. Jul 2, 2012 #9 of 12
    The Merg

    The Merg 1*

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    I'm assuming that the splitter with one coax connected and 3 unused is the one with the HR34, correct? If so, you can remove the splitter and connect the HR34 directly to the SWM16. You can then hook the H25 to the unused port on the other splitter. Some people like to keep their SWM16's balanced, thus they would put the H25 on the splitter with the HR34, although removing the one 4-port splitter should reduce loss on your lines.

    - Merg
     
  10. hbkbiggestfan

    hbkbiggestfan Godfather

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    Ok. That's what I was starting to figure. Thanks!
     
  11. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    Once you hook a coax up, check your H25. You might have to reset it. In fact, it might be good to move it to where the splitters are, hook it up directly to a splitter port, let it come up and alive, then put it back in the guest room and hook it up there. You don't have to do that, but it gives you a level of confidence on the H25.
     
  12. hbkbiggestfan

    hbkbiggestfan Godfather

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    Well, my splitters are outside. The H25 was working fine when I deactivated it. I know its the line because I tried my HR34 on it and got the same error.
     

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