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DVR-942 Bug Tracking Thread L227 and beyond

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by Mark Lamutt, Jul 13, 2005.

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  1. Jul 14, 2005 #21 of 231
    Rob Glasser

    Rob Glasser Hall Of Fame Staff Member Super Moderator DBSTalk Club

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    I noticed it on a SD Dish provided local and a HD OTA Local. I'll test it out more tonight. It was just something I causually noticed during viewing last night.

    Something else I noticed, yesterday afternoon when testing it I didn't see the gap on the HD channel, but I did on the SD local. However at night I saw it on both. During the day the HD Channel I tested on was HDNet, and it was a 16x9 program, at night the HD channel I tested was a local OTA channel, during a 4x3 commerical. Again, I'll run though all the scenarios tonight when I'm home.
     
  2. Jul 14, 2005 #22 of 231
    Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

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    This one's at the top of my list as well, Bichon. I'm not letting this one get away...
     
  3. Jul 14, 2005 #23 of 231
    cebbigh

    cebbigh Icon

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    Feb 27, 2005
    Glad to help.
     
  4. Jul 14, 2005 #24 of 231
    Shani

    Shani Cool Member

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    For those with no picture out of HDMI/DVI since 227 update, try this:

    • Go to HDTV Setup (MENU 6, 8). Change TV type to 480p, Click 'Done'.

      This worked for another person, but not me, so if it doesn't work try this next step:
    • On the front panel, hold the MODE button in for 7-10 seconds. Wait for it to reboot. This will force a 'TV Type' reset.

    This info was from the 942 tech support team. She said the "MODE" button reset is a new feature that they are still testing and ask that people don't use it for other type problems unless directed by them.
     
  5. Jul 14, 2005 #25 of 231
    Walter L.

    Walter L. New Member

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    So far, for me it looks like the double recording bug is fixed. Anyone still experiencing it?
     
  6. Jul 14, 2005 #26 of 231
    foosnake

    foosnake Mentor

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    The program guide for OTA channels is still not fixed, even though we were promised that it would happen in this update. I am back to where I was in 2.25, one channel out of seven with PG info. Dish is giving some lame excuse that they wrote the programming to see the LIL on only those channels below 6999 (like they didn't know where they sent the locals out), but that is BS since I get PG on 7167 but not 7165 or 7166 (lower) on on 7168,7170, or 7171. I so regret ever choosing Dish. :mad:
     
  7. Jul 14, 2005 #27 of 231
    Paradox-sj

    Paradox-sj AllStar/Supporter DBSTalk Gold Club

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    Huh?

    Which issue are you talking about? OTA EPG inforamtion or LIL map down?

    What are you really experiencing?
     
  8. Jul 14, 2005 #28 of 231
    Rob Glasser

    Rob Glasser Hall Of Fame Staff Member Super Moderator DBSTalk Club

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    My locals are in the 8000 range, and they map down to LIL fine, and the guide data gets over to my HD-OTA channels just fine. I think someone is full of you know what.
     
  9. Jul 14, 2005 #29 of 231
    volfan615

    volfan615 Mentor

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    Sep 17, 2003
    This update seems to have fixed my OTA EPG issues. Before this the would just come and go.
     
  10. Jul 14, 2005 #30 of 231
    foosnake

    foosnake Mentor

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    Many of us cannot get PG info on the OTA channels. In 2.25 I had the info on only one of seven channels. (Yes, I subscribe to my OTA channels) In 2.26 I had none. Tech Support had me do all sorts of gyrations to try to get fixed temporaraly, but nothing worked. Not to worry they said it will be fixed in 2.27. NOT SO!! Now I get the same channel that I got in 2.25, but still none of the others.

    I am not alone here. There are many complaints on SatelliteGuys about the problem and Dish admits the problem. I don't know a LIL from an ABNER, but that was their excuse.
     
  11. Jul 14, 2005 #31 of 231
    Rob Glasser

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    LIL = Local into Local, or something like that. It's the mapping of the 4 digit channel for your locals, i.e. in the 6xxx or 8xxxx range down to their broadcast number. i.e. my ABC affliate on Dish is something like 8610 but the receiver maps it down to it's actual channel number of 4 in the program guide, or 004-0 on the 942.

    Sounds like you gut a support person that didn't know what he/she was talking about.
     
  12. Jul 14, 2005 #32 of 231
    Paradox-sj

    Paradox-sj AllStar/Supporter DBSTalk Gold Club

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    So to summerize you are saying that your issues is:

    Only one (1) of your OTA locals populates with EPG information. Is that correct?

    What city/DMA are you in? I am sure there much be other E* 942 customer in your area I wonder if they are experienceing the same issue you are...

    anyone, anyone
     
  13. Jul 14, 2005 #33 of 231
    bjb236

    bjb236 Cool Member

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    May 7, 2005
    Since 227, I've noticed the digital audio output dropping out at times while on OTA stations. Audio output returns if I change the channel and change back.
     
  14. Jul 14, 2005 #34 of 231
    normang

    normang Icon

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    If this is the issue where in single mode, TV2 is squished, Its one I really want fixed. Cannot understand why this issue is such a low priority, it looks really stupid when a new owner runs across this..
     
  15. Jul 14, 2005 #35 of 231
    normang

    normang Icon

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    I have not noted any significant issues with 227, I did note when I first tuned OTA channels, There is a new dialog if you lose signal, but once it locked the channel, I never saw it again.. everything else appears to be working fine. but have not had tons of time to play with it yet..
     
  16. Jul 14, 2005 #36 of 231
    foosnake

    foosnake Mentor

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    That is the problem. It has never been right through 4 software releases. Have spent hours on the phone with Dish with no satisfaction. Promises Promises! :(

    I am in the Memphis area. One sub in Knoxville is having the same problem.
     
  17. Jul 14, 2005 #37 of 231
    Bichon

    Bichon Godfather

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    I don't think that the audio actually drops out, it's just that your audio equipment loses sync with the bitstream. Next time it happens, try switching your audio gear to a different input and then switch back to the 942. See if the audio doesn't return.
     
  18. Jul 15, 2005 #38 of 231
    Rob Glasser

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    Ok, just got done running through Gray Bars mode on a ton of channels (Dish SD, Dish HD, and OTA HD) and basically sometimes some black still exists between the bars and sometimes it doesn't.

    It would appear that the video feed overscan varies from channel to channel, and even from show/commercial to show/commercial, and therefore the existence of a black gap between the gray bars and the picture varies as well. Sometimes non-existent, and others times almost like before. Some progress has been made, but were not there yet. I probably checked about 50 stations, and while a few seemed to be perfect, most had some issues. Heck, the issues even changed from show to show on the same channel.

    For example, I was watching a show on a Dish SD station, no gap. Show went to commerical, small gap on both sides, came back, gap gone. Then a new show starts, this time a small gap only on the right side.

    I then started doing some testing of what I am seeing on my TV in Stretch mode vs Normal/Gray Bars, by watching the logo of one of the channels on the screen. In Normal/Gray Bars there is about 4 - 6 pixels of pictures left of a logo (bottom left), but when I stretch that gap between the edge of the picture and the logo is virtually gone. It would seem that in Stretch mode the overscan hides the very edges of the picture where as in Normal/Gray Bars it is not, and it is that edge that varies between stations, and even feeds from the same station.

    Here are basically all the variants I saw with Gray Bars on:
    * No Gap - Very rare for me, only guaranteed when i did this mode on 16x9 content, but why would you do that ever?
    * Small even gap on both sides - This was fairly common.
    * Larger even gap on both sides - This was almost non-existent, where as it was common prior to the upgrade.
    * No gap on left but small on right - This was the most common.
    * Larger gap on both sides - This is what I used to see, didn't have that at all tonight.
    * Small gap on both sides, but only for top 1/4 of the screen - Saw this on Toon Disney, very strange, but had to thow it out here.

    Basically it would seem that Dish needs to have the Gray Bars mode sit on top of the few pixels of the video feed on either side to really fix this problem. If that is what they did for this version of the software it would seem they need to increment that count a bit more. I see the progress, the gap is smaller or non-existent now, but not 100%.

    If you want me to run any other tests let me know.
     
  19. Jul 15, 2005 #39 of 231
    Shani

    Shani Cool Member

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    We have frequent power failures and loss of signal where I live, so I always record any duplicate showings of our favorites. For instance, SCIFI Friday this week starts the new season SG-1, Atlantis & Galactica. All 3 shows are on twice Friday night and the 942 has the 2nd showing of each skipped as Duplicate. When I tell it to Restore it looks like it did it, but then it's Skipped again back on the daily schedule.

    I have tried every combination of I can think of (Dish Pass, All Episodes, New, Once [for each time slot], Weekly, etc). The only way I've been able to get it to allow me to record a duplicate event is to set the 1st showing for Weekly, then create a Manual timer for the 2nd showing (UGH!). Before 227 I could restore Skipped duplicates just fine, in fact I had already done that for Friday night and the schedule was showing all would be recorded, then after 227 it put them back to Skip.

    Have no other conflicting timers for the Duplicate time slots and early/late is set to 0/0. I can Skip any event OK, and Restore an event that is not a Duplicate.

    Has anyone else run into this or figured a way around it other than setting manual timers?
     
  20. Jul 15, 2005 #40 of 231
    Moridin

    Moridin Legend

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    It's disappointing that this release appears not to have addressed the losing-video-over-HDMI problem. The changes to the user interface are very nice, and I'll use them quite gladly, but honestly. Isn't it better to expend the energy to remedy defects rather than make enhancements to the user interface?

    Shani's earlier post is intriguing, but I'm loath to try it since I can currently press many buttons on a few remotes to get video back; I'm afraid if I try the "mode reset" I'll lose video over HDMI permanently.
     
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