I signed up for Dish last week (622 and 2, 211s) and was told they could install today. A few days ago I called Dish to see if I was getting 222s instead 211s installed. I was on the phone for half an hour with a CSR who kept telling me that I could not get 2-622s. I went over this with him 3 times and he wasn't getting it, so I asked for a supervisor, which it took a half another half an hour to get (really just as bad as the Charter I am trying to replace). Finally annoyed, I said I would like to cancel my order and was transferred to a very nice English speaking CSR (at the cancellation dept) who explained the situation to me. After having it clearly explained (only 4 tuners at sign up), I told him I would keep my appointment. So in anticipation of my install I pre-drilled all the holes for the drops and left wire pullers (so the installer would have an easy time of it and I could have jacks where I wanted them). I installed 3 dishes by myself between 1998 and 2001 and despite any changes, feel I have a pretty good grasp on the general concept of running wire, mounting the dish and angling it. So, the installer came out today (Sunday) and said he couldn't get line of sight. He said he may be OK on some of the Satellites but my trees would grow and cause future problems- something his supervisor would not pass him on. He also told me he only had to pull 1 wire into my 622 for me to get 2 feeds (I verified this several times telling him that I was informed via Dish CS and DBStalk that I needed to 2 wires to fully utilize a 622- he insisted 1 would allow to record 2 programs). He also said a few other things that made me question whether he wanted to be here today, but I am trying to temper my cynicism. I have heard the horror stories of weekend installations (not something I asked for- I work at home and can accommodate most days- Sunday installation was what Dish offered). I guess I am wondering if there were legit LOS issues or just an installer that didn't want to work today. I am trying not to let the bad install stories, bad CS experience sully my opinion of the installer, but I am not sure. Anyway, what should I do- request a supervisors second opinion on the lOS, or call DTV as I have heard that their Satellites are angled higher. I am not really concerned with which company I have, I picked Dish for the current extra HD content, because it was cheaper up front, and because I heard DTV's CS was bad. Any experience or advice is appreciated.