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EHD from 622 to Hopper

Discussion in 'Hopper System Support Forum' started by torino420, Jul 17, 2012.

  1. torino420

    torino420 Cool Member

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    Jun 4, 2007
    I recently upgraded to the Hopper system and before the change I copied all my DVR content to an external hard drive.

    Now when i connect it to the hopper it gives me an error something about that it was from another system and needs to be formatted. I obviously don't want to format it.

    Dish support opened a ticket but not much else has been done.

    From my previous research i thought this should work no problem, any ideas?

    thank you
     
  2. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

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    Dec 28, 2010
    Please provide the error message number (787?) so I can assist you further. Please let me know. Thanks.

     
  3. clotter

    clotter AllStar

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    Apr 12, 2008
    Sorry I can't offer any help other than you're correct with your previous research. I moved my EHD from a 722 to the Hopper without issues.
     
  4. torino420

    torino420 Cool Member

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    Jun 4, 2007
    I will get the error when I get home from work later today, thanks for the reply Ray.
     
  5. torino420

    torino420 Cool Member

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    Jun 4, 2007
    Good to know! thanks
     
  6. torino420

    torino420 Cool Member

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    Jun 4, 2007
    I called my wife and had her try to access the drive, here is the message.

    "Warning 866

    The attached usb storage device is currently configured for use with another dish network account. USB storage devices may only be used with one account at a time. To use this device with this receiver all existing archived events will be deleted.

    YES/NO"

    thanks Ray
     
  7. smbsocal

    smbsocal New Member

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    Dec 15, 2008
    I moved 3 EHDs from our 612s to the Hoppers without issue. Hopefully it was just a glich and it will recognize them.
     
  8. RasputinAXP

    RasputinAXP Kwisatz Haderach of Cordcuttery

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    Jan 23, 2008
    You should just need a rehit to your box.
     
  9. P Smith

    P Smith Mr. FixAnything

    21,970
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    Jul 25, 2002
    W.Mdtrn Sea
    Call CSR and ask for re-hit your account with "EHD enable" command.
     
  10. mschiff2001

    mschiff2001 New Member

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    Jul 20, 2012
    I've had same exact problem as torino420 since we got the Hopper in April. Tried rehits, repower, etc. and nothing seems to work. Keep being told problem should be fixed in next update. Well four updates later....

    Let me know if the rehit with EHD enable command worked. Its been a while since I did rehits that I cannot remember it I had them do it that way or not.
     
  11. P Smith

    P Smith Mr. FixAnything

    21,970
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    Jul 25, 2002
    W.Mdtrn Sea
    Just in case, if you don't know how to make light check of the re-hit: go to Counters do a few PgDn to Household Key value - shouldn't be 0.
     
  12. torino420

    torino420 Cool Member

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    Jun 4, 2007
    I plan on calling later today or tomorrow. Will report back my results, thanks for the replies.
     
  13. torino420

    torino420 Cool Member

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    Jun 4, 2007
    no luck....they told me the 622 ehd isnt compatible with the hopper, if i had a 722 or 922 it would work.

    Any comments Ray??

    sigh..
     
  14. garys

    garys Hall Of Fame

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    Nov 4, 2005
    Dish has two types of EHD's, one for 622, 722k, 722, 922 and Hopper. Other is for 211 and 411. If your EHD was used with the 622, it will work with the Hopper.
     
  15. torino420

    torino420 Cool Member

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    Jun 4, 2007
    apparently not because mine doesn't.
     
  16. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Apr 17, 2003
    Michiana
    Did you talk to Ray (send him a PM)?

    I moved my programming over from a 622 to a Hopper, so I know it is possible. But the units have to be on the same account. It is possible that somehow the "household code" DISH uses to identify EHDs got messed up when your Hopper was authorized. Ray may be able to help.
     
  17. djlong

    djlong Hall Of Fame

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    Jul 8, 2002
    New Hampshire
    I moved an EHD from a 621 to a Hopper on Saturday and have had NO trouble with it - either watching programming from it or copying programs to the Hopper's internal drive.
     
  18. garys

    garys Hall Of Fame

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    Nov 4, 2005
    I can swap my EHD between my 622's and my 722, What is it that your 622 doesn't have? Or are you trying to move EHD from one account to another?
     
  19. torino420

    torino420 Cool Member

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    Jun 4, 2007
    I PM'd Ray last night, waiting for reply.

    Sounds like there is still hope on getting this to work.
     
  20. garys

    garys Hall Of Fame

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    Nov 4, 2005
    You either mean a 612 or a 622, there is no Dish receiver listed as a 621.
     

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