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EHD problem...has any one else had an issue?

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by poppin_fresh, May 16, 2008.

  1. poppin_fresh

    poppin_fresh Mentor

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    Oct 14, 2006
    Ok... I know that was a smart azz comment, but I'm frustrated. Now that my locals are in HD, I burn up space on the internal at an amazing clip.

    I just paid my $40 last night and was all excited to add my 400G WD Essentials drive to my 622. At first it seemed to work ok, but as soon as I started to move programs over to it, I got an error. The receiver then claimed that there was no drive attached to the USB port. Took some fiddling, but it came back only to do the same thing again.

    Am I SOL? What are the odds of getting Dish to send me a 722 for nothing?
     
  2. Ken Green

    Ken Green Hall Of Fame

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    Oct 6, 2005
    It's not likely to be your 622, as this has not been a reported issue.
    Have you performed both a front-panel and power-cord reset, with your USB EHDD connected?
    No guarantees, but with a newly installed drive, this would be a good place to begin.
     
  3. poppin_fresh

    poppin_fresh Mentor

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    Oct 14, 2006
    A little update.

    I plugged the drive in today after being unplugged all day. The 622 recognized it I was able to transfer 2 HD episodes of the Sopranos before it errored and said there was "no multimedia device connected to the USB port". This is further than I got before.
     
  4. TulsaOK

    TulsaOK New Member

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    Feb 23, 2004
    You have a ViP622 that will not work with any external hard drive. My 622 got the same error, as well as others. This is a problem with certain production runs of 622's that (IMO) Dish has no interest in resolving. I resolved the issue with my 622 by upgrading to a ViP722 which has worked very well.
    How long have you been a customer?
     
  5. poppin_fresh

    poppin_fresh Mentor

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    Oct 14, 2006
    I've been with dish since oct '06
     
  6. TulsaOK

    TulsaOK New Member

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    You might give Dish a call to see what they would be willing to do. Contact Tech Support, not regular CSR's.
     
  7. SaltiDawg

    SaltiDawg Active Member

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    Aug 30, 2004
    What did Technical Support do when you called?
     
  8. HobbyTalk

    HobbyTalk Hall Of Fame

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  9. TulsaOK

    TulsaOK New Member

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    Unless he can find a hard drive that works with his 622, it ain't a lie.
    Now point me to the thread that has ViP622's that work. :rolleyes:
     
  10. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    Jan 7, 2005
    Kittrell, NC
    I have a ViP622 that works with an external drive.
     
  11. SingleAction

    SingleAction Legend

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    Apr 29, 2005
    I had a 622, that worked with my external drive, until 449!

    It will allow me to archive from the receiver, and restore from the external drive back to the receiver with out a problem. But I can not watch a show on the external drive, it locks up after a few mins. If I restore the same show back to the receiver, it works perfect.

    I did not have this problem before 449.
     
  12. HobbyTalk

    HobbyTalk Hall Of Fame

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  13. TulsaOK

    TulsaOK New Member

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  14. poppin_fresh

    poppin_fresh Mentor

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    Oct 14, 2006
    A little update....

    I have been successful at moving some stuff over to the EHD. Sometimes it will error and say that there is no USB Drive connected to the DVR. If I wait until the DVR goes through a sleep cycle, it will see the drive again and I can copy to it. Sometimes it will error again, sometimes it wont.
     
  15. HobbyTalk

    HobbyTalk Hall Of Fame

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    Is there a way to turn the sleep mode off on that drive?
     
  16. TulsaOK

    TulsaOK New Member

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    Are you able to play back recordings from the EHD? Can you restore programs back to your DVR and play them back successfully?
     
  17. invaliduser88

    invaliduser88 Welcome to Torchwood DBSTalk Gold Club

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    449 messed me up as well. Before that release USB drive worked like a charm.

    If that's the case, Dish should be able to fix this problem in the software without us having to replace boxes.

    I continue to archive to it without and issue and restore (usually takes multiple attempts) back to the internal drive to watch content.

    Dish needs to recognize this as a problem and fix it.
     
  18. harsh

    harsh Beware the Attack Basset

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    Salem, OR
    A sample size of one is statistically invalid and should not be used to suggest that no drives work (especially since there has been at least one success story). Declaring that the problem is with the receiver is invalid as it assumes there can no issues with the drive itself.

    Far too many of the issues posted with various setups here have been users trying to use drives that, for whatever reason, weren't recommended. Included in this sample have been drives larger than 750GB as well as RAIDs.
     
  19. fredp

    fredp Legend

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    Jun 2, 2007
    I have a 622 along with a WD 500Gb Essentials EHD and can watch everything that I have recorded from the EHD without restoring back to the receiver. I think we are all running 4.49 by now. Did viewing from the EHD work prior to 4.49?

    Never mind... I see you were working fine.
     
  20. TulsaOK

    TulsaOK New Member

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    Please point me to the post where I indicated that no hard drives work with the 622. I have never suggested such a thing.
     

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