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EPG Weirdness - change in provider?

Discussion in 'General DISH™ Discussion' started by Blowgun, Aug 6, 2016.

  1. Blowgun

    Blowgun DHMO User

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    May 23, 2008
    Western Arc
    I'd call it the same or worse. And those generic tiles, they suck.
     
  2. Michael P

    Michael P Hall Of Fame

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    Oct 27, 2004
    Not really, people with Hoppers are also complaining.

    This new EPG provider must be a cut-rate organization. From bad, incorrect, or totally missing descriptions to ugly avatar tiles it's painful to even use the DVR function anymore.
     
  3. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    Jan 7, 2005
    Kittrell, NC
    I've also had issues where I set a timer to record something... then a couple of days later I find my timer is still there but nothing shows as being scheduled to record. Then I take a look and find the description in the EPG has changed slightly, thus it no longer matches what I set to record even though it is the exact same show! So I have to delete my timers and re-define them. Then, to make matters worse... sometimes a day or so later, the same EPG data will change again and make me have to repeat that process!
     
  4. tsmacro

    tsmacro Hall Of Fame

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    Apr 28, 2005
    East...
    Well I've been experiencing the same things as everyone else here of course but here's a new one. Last night every channel that had sporting events on (at least in the 400+ channel range) the description for them were all in Spanish and although I don't read or speak that language it seemed pretty obvious that the descriptions were for other tv shows and not sporting events.
     
  5. Blowgun

    Blowgun DHMO User

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    May 23, 2008
    Western Arc
    The audio channels have the following new description:

    While traveling the back roads of Texas, a troubled stranger (Dennis Quaid) begins a fateful romance with an unhappily married woman (Meg Ryan).

    Next week The Big Bang Theory and Mom went from having a season and episode number to the lame total episodes. More generic tiles are showing up. Some of these generic tiles show generic people doing generic things that have nothing to do with the show.

    Found one recording from January, dated before the EPG changes, that has all the information, including the "You Might Also Like" info at the bottom of the screen when you look at it from My Recordings. But, when the same recording is played some of the information is missing and the "You Might Also Like" info doesn't appear at all.

    I've now called twice and explained to DISH that my 11pm news is NOT from Colorado.
     
    Michael P likes this.
  6. Michael P

    Michael P Hall Of Fame

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    I just checked one of my timers for a daily program that I have not watched in some time. It turns out that the last program to successfully record was back in February! I checked the daily schedule and it kept getting the "not a new episode" B.S. reason for not recording.

    Maybe we need to call and tell them we want a refund of the DVR fee since the DVR is essentially broken due to the faulty EPG data.
     
    crodrules likes this.
  7. gcotterl

    gcotterl New Member

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    Jan 30, 2009
    I can't stand the change DISH made in the descriptions for programs. Now, the program descriptions contain much "puff" (such as: "In this action-packed comic-book adventure set in the 1980s, the X-Men are forced to confront an ancient mutant called Apocalypse. After the ...)" but there's no way to read the rest of the description (after the "...") to see what the program is really about.

    Also, it appears that the Search feature doesn't find the program unless the search term is contained in the displayed description.

    (I don't have a Hopper or Joey system)
     
  8. Michael P

    Michael P Hall Of Fame

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    Oct 27, 2004
    I contacted a DIRT Team member. I was told that they were aware of the situation with the new EPG provider and the only solution to missed timers is to create one-time-only timers :mad:.

    I had a program recording daily Mon.-Fri.. I checked the folder and have discovered that nothing recording since the end of February.

    If I were the powers that be at Dish I'd can this new provider. They clearly are bent on destroying the good will of E* customers.

    BTW: I asked the DIRT Team member if they saw this thread, they didn't. I thought that they monitored this forum.
     
    Blowgun likes this.
  9. Blowgun

    Blowgun DHMO User

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    May 23, 2008
    Western Arc
    Their participation isn't like it use to be. Whether that is by choice or decree is anyone's guess.

    The audio channels have a new description:

    Decades after their lead singer disappeared, a rock band reforms hoping to find the tapes for their never-released album. Meanwhile, a journalist tries to track down what happened to the former frontman.

    The same description is also showing up for all the SiriusXM channels.
     

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