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Discussion in 'DIRECTV General Discussion' started by sacflies, Apr 11, 2012.
What rec did you have (D) in the comparison btw.?
At least the nightly reboots aren't supposed to affect recordings or use, but still kind of funny considering his main complaint.
According to the CSR, they were shipping the receiver free, but costs the $19.95 for the return shipping 'sticker' through Fed-Ex. Needless to say I wasn't happy with them, being a customer for close to 15 years and only had them 'lease' me 2 receivers 3 years ago when I moved into my new home. I previously bought all my receivers and did the installs, but even allowed them to do the 'Pro' install at the same time. I found it odd and a bit of bad customer service given how much I've paid them over the years, but the 100 had the default hardware failure diagnosis and I needed a new receiver. I might call again and give them another chance to credit the shipping, otherwise I'm going to whine my way into new receivers all the way around (as soon as I learn the differences on this forum, haha).
Exact right answer.
Or you could have said as the famous college answer implies:
"-D- ALLL of the above
(meaning all rec's including the 24 and/or 34)
I hear you. My R22 (really an HD DVR with no HD service) sucks especially since the new "HD GUI" was shoved down subscribers throats. That's why I still have SD service and no commitment.
But I have another question. You said you have a standard (SD) DVR. Are you displeased with it's channel change speed or responsiveness? I have two of them and I'm VERY happy with them!!
The SD DVR is great. Zips along with anything I wanna do on it (R16-500). But I now have an HDTV in that room (42" LG from Best Buy on a price mistake for $189) and want to upgrade to an HD box, but am holding out until I decide what to do. I also have a standard (non DVR) box on another HDTV that I upgraded recently in my sunroom (32" non-functioning LG off craigslist for $40...replaced a few capacitors and it works fine), and it is very fast too.
I will hold off switching to Dish a few weeks and see if D* gets their act together, and if they do, see if they offer me a free upgrade to Whole Home DVR after all the problems I have had. But I have my doubts about any significant improvements coming any time soon. We will see.
I'm not sure a software rehaul can fix all these problems. It may be that some of the boxes themselves just can't handle all the stuff they are trying to make them do. I'm not holding my breathe that these issues will be fixed with the latest and greatest software release. To quote a Grandaddy album title, it seems D* is having a Sophtware Slump!
Yes, I told them about it (along with complaining about the terribly sluggish HD receivers) when I called to see what kind of deal they would offer to keep me as a customer. I haven't requested a replacement yet as I am deciding whether or not I am going to make the switch to Dish.
I 100% agree, but getting the 24's is the problem. He would either have to buy them outright from say Solidsignal.com, thus costing him a chunk of money or play the receiver lottery by trying to talk Directv into giving him replacements, which of course, as we all know is not guaranteed to get him HR24s anyway.
Could be either your receiver or, more likely, it's reaction to the last couple NRs. One of my owned 20-700s had rebooted several times in the last couple weeks. I'm just gonna wait for the next NR and see what happens to it.
There are ways to get 24s from D*. Just have to "play" the system.
In many cases that chunk of money used to purchase a HR24 can be credited if the purchaser applies for it.
Very seldom happens.....seldom enough I wouldn't be promoting this idea
I haven't seen that happening very often lately. They seem to be tightening up the old belt.
That's exactly what I was told by a tech on a recent visit. I managed to talk him out of two HR24s in exchange for my creaky HR20-700s under the Protection Plan.
He gave me a bit of advice. He recommended that if anyone wanted 24s to make an appointment for a morning visit at least a week in advance. That way you would be one of the first stops and the tech would be more likely to have 24s on the truck.
I tipped him $10....seemed like it was more than worth it!
Been aware of that for a long time. Bears repeating from time to time.
For two 24s? $50 to $100 would have been more appropriate....:lol: