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Error 3004

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by ctsmd, Mar 12, 2013.

  1. ctsmd

    ctsmd AllStar

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    Aug 9, 2007
    Recently my HR21-700 hasn't been recording scheduled shows and when I go to that TV the box is unresponsive to the remote after powering on. I have done a red button reset and seems to be working only for same thing to happen. Tonight I forced a redownload of software and after went to Diagnostics mode. After running test the LBA FIX test reported FAIL(3004). In finally tallies the HDD reported the 3004 fail. I also have 2 HR24-200's on my whole home DVR.

    Can I assume the hard drive in HR21-700 is dying?
    Should I attempt a reformat or total reset?
    Or just get it replaced with new HR24 or a new genie?
    What sucks is the ton of recordings saved on that unit.

    Any Thoughts??

    Thanks
    Carl
     
  2. ctsmd

    ctsmd AllStar

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    Aug 9, 2007
    Images from diagnostics. Second one is it attempting repair
     

    Attached Files:

  3. ctsmd

    ctsmd AllStar

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    Aug 9, 2007
    Not sure why upside down...Sorry
     
  4. ctsmd

    ctsmd AllStar

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    Aug 9, 2007
    After Diagnostics.....Guess hard drive bad
     

    Attached Files:

  5. Kevin F

    Kevin F Hall Of Fame

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    May 9, 2010
    Maybe try an external eSATA drive for a while?


    Kevin
     
  6. peds48

    peds48 Genius. DBSTalk Club

    19,924
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    Jan 10, 2008
    NY
    Your hard drive is going south. *Call DirecTV to request a replacement Receiver/DVR. *It's free if you have their Equipment Protection Plan, or within 90-days of installation. *Otherwise ~$20 for shipping. *Or ~$50 to have a tech come replace it for you.*
     
  7. ctsmd

    ctsmd AllStar

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    0
    Aug 9, 2007
    New box being shipped out today.
    Thx for help
     
  8. ctsmd

    ctsmd AllStar

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    0
    Aug 9, 2007
    Received new box today was hoping replacement would be a HR24 but its a HR21. Any tips on getting it swapped for a HR24??

    Thx
     

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