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eSATA - Has been enabled, but....

Discussion in 'DIRECTV Tips and Resources' started by Earl Bonovich, Oct 4, 2006.

  1. Chuck584

    Chuck584 AllStar

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    Apr 17, 2007
    It sounds to me like there is an issue with the eSATA in the HR20 since your notebook can access the drive.

    I would guess you're using the USB port on the notebook so it is remotely possible both eSATA ports on the Seagates went bad. If possible have the store try the drive on an eSATA port on one of their computers. If it works on their eSATA port, the HR20's port (or internal cable) went bad. :crying_sa :crying_sa
     
  2. midlifez

    midlifez Mentor

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    Jul 30, 2007
    Hmmmm... Another possibility is the cable I am using? Looking at the calbe ends have "eSATA" stamped on them. Should the cable be SATA to eSATA or is it OK to have eSATA for both ends?

    Yes, when I connected to my notebook I used the USB port on the FreeAgent and the notebook.

    Would seem waaaaaaaaaay unusual I would think for the SATA port on the HR20 to have gone bad it would seem to me...
    -----------------------------------------------------------------

     
  3. Chuck W

    Chuck W Icon

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    Mar 26, 2002
    Connecticut
    For the Free Agent Pro, you need an eSATA to eSATA cable.
     
  4. Villager

    Villager Legend

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    Feb 8, 2007
    Since you report that the cable became unplugged when you moved it, it is possible that you don't have a good connection. If the end that became unplugged is the end that went in to the Free Agent, you may be experiencing what many have noticed. Often, the esata plug needs a little trimming to fit snugly into the Free Agent. There are many reports on this in this thread.
     
  5. jeff125va

    jeff125va Godfather

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    Jun 4, 2007
    I had a similar problem I posted about a few pages back in this thread. I got my HR20-100 and added an eSATA drive a few days before the 0x168 software upgrade came out. It worked fine until then, just like yours, then it stopped. It would only work with the internal drive. I also reformatted mine with my PC, but no luck there either. As a test, I hooked it up to one of my other HR20's and it worked fine, so I know that the drive/enclosure and cable are ok.

    I'll probably end up swapping the HR20's because I don't need extra storage for the one connected to my bar TV, but I'll probably always be worried that I'm going to lose a whole bunch of recordings in the middle of the TV season. I'd only had the unit a few days so I didn't really lose anything, but still.
     
  6. midlifez

    midlifez Mentor

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    Jul 30, 2007
    SUCCESS! It was indeed the cable, pulled out a razor blad and trimmed some of the plastic off so that the plug would go in further. Sure wish that the eSATA cables plugged in more securely though, i.e. 'locked' in place.

    Thanks for all the help to all here! Now if D* would just get off there keesters and:
    1. make it so the space on the internal HD is not lost
    2. Ability to copy saved content to the new external
    3. enable the ethernet port

    Always something 'aint it? :)

     
  7. empire_of_one

    empire_of_one Mentor

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    Jan 19, 2007
    i hooked up a Seagate FreeAgent 750GB drive to my HR20 this weekend. everything seemed to be going well, i had reset some season passes, recorded a couple movies, and reset my favorite channels, until several hours later when the HR20 spontaneously rebooted and came back up, now back with the internal drive. tried an RBR and still came back up with the internal drive, so i unplugged both the HR20 and FreeAgent, checked the eSATA cable connection, then powered them back up. it came back up with the FreeAgent successfully, but then sometime overnight last night, it rebooted again and came back using the internal drive.

    has anyone else had this problem? i've seen some of the issues reported about esata cables not sitting in the drive properly, could that be causing these reboots?

    for reference, here is the eSATA cable i am using. has anyone else had problems with this cable? i'd prefer not to have to use the razor blade method other people have used, but i suppose i will if i have to. are there any cables that have been proven to work without having to shave them down?

    http://www.newegg.com/product/product.asp?item=N82E16812191016
     
  8. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    Oct 20, 2006
    I think the cable may be your problem. When it falls out or disconnects the units probably reboots because of it. I know some people have had to cut a little off of the connectors to get it to connect better.
     
  9. empire_of_one

    empire_of_one Mentor

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    Jan 19, 2007
    that's what i was afraid of, i was hoping i could avoid shaving the cable. which connector needs to be cut down, the one that connects to the HR20 or the one that connects to the external drive, or both?
     
  10. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    Oct 20, 2006
    I think it is the side that connects to the HR20 that is the problem.
     
  11. empire_of_one

    empire_of_one Mentor

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    Jan 19, 2007
    ok, i had another reboot today so i tried shaving off some of the plastic and reconnecting. however, there's a metal tab that extends at the middle of the connector, and i couldn't shave off much plastic below it without bending it, and i didn't want to do that. i've attached an image that shows the area i shaved off of and the tab in the middle. do all esata cables have this tab? should i try to shave off the plastic from below this tab too?

    [​IMG]
     
  12. midlifez

    midlifez Mentor

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    Jul 30, 2007
    that is not where I shaved, I shaved off a sliver all the way around just above where the one your picture says "CRIMPING SATA". That way it will go further in the socket. Worked like a charm!

     
  13. Fire407

    Fire407 Cool Member

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    Jul 26, 2007
    After reading this forum I learned that getting the right cable is very important. I got the SIIG 2 meter SA0211-S1 and it fits both sides perfectly with no trimming. I plugged it in and it worked like a charm the first time. The description on the package for the cable says that it is Serial ATA II compliant. Got it from newegg.
     
  14. HDTVFanAtic

    HDTVFanAtic Banned User

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    Jul 23, 2005
    fwiw, the eSata connector on the Seagate Free Agent Series is known to be flakey.
     
  15. jeff125va

    jeff125va Godfather

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    Jun 4, 2007
    Is the problem definitely with the cables themselves? Is it possible that the socket is different in the -100 vs. the -700? If the cable were the problem, would it have worked fine for several days and then suddenly stop working (the same day the software was updated)? My cable is the one that came with my Thermaltake MAX4 enclosure. It worked fine at first in my HR20-100, and works just fine in my -700.
     
  16. P Smith

    P Smith Mr. FixAnything

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    Jul 25, 2002
    W.Mdtrn Sea
    There is an eSATA standard and all devices and cables should be certified.
     
  17. jeff125va

    jeff125va Godfather

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    Jun 4, 2007
    I'm hoping someone else with the Thermaltake Max 4 Enclosure could help me. I just noticed that the connector for the power cable where it connects to the drive enclosure has 5 pins, and another spot where it looks like there was a 6th pin that broke off. This is the connector that looks like an S-Video connector. I'm wondering if this is supposed to have 6 pins or just 5. Although either way, it probably wouldn't explain my problem since it suddenly stopped working, and worked later connected to my PC and to another HR20. Still very curious though, thanks.
     
  18. DogLover

    DogLover Hall Of Fame

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    Mar 18, 2007
    I have installed the Seagate Freeagent Pro 750 as well, and had to modify the cable end that goes into the Freeagent. Cut off just a little bit of the rubber part. Don't know the proper term for it, but it's the part that you put your fingers on when you plug in the cable. Worked like a charm after that.

    It's great having lots of space!

    (OK, I'll admit it, my husband actually did the cutting. He's the knife person in the family.)
     
  19. Ryan

    Ryan Icon

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    Apr 24, 2002
    there is a discussion of esata cable trimming (and two different standards) on the Tivo community forums

    it seems a very similar issue with loose connections exists with the Tivo S3 esata port

    they do offer some images of esata and esata II (which seem to be longer out of the box--no trimming) connectors

    I got mine from provantage in Ohio (quick regular shipping to PA):

    http://www.provantage.com/tripp-lite-p950-18i~7TRPA1HV.htm

     
  20. anubys

    anubys Godfather

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    Jan 19, 2006
    my enclosure came today from Fry's and my two 500 GB drives also came...putting the whole thing together took about 10 minutes...

    the enclosure came with a ton of cables, including eSATA to eSATA, so I just wasted $12 on a cable I didn't need :(

    Didn't need any trimming (yet!)...drives were up and running and the HR20 had a picture in about 5 minutes (which worried me, I thought it would take longer)...reset my favorites and will wait a couple of days to set my SPs...

    crossing my fingers... but so far, so good!
     

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