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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Doug Brott, Jul 14, 2011.
Will do the self test one more time , the last time all passed .
I am noticing on mine that I tend to lock up right around the 30 minute and 1 hour mark when the guide changes. My box won't respond to remote commands for a good 20 to 30 seconds during that time.
I also notice that when a recorded show is done playing the box that pops up asking to delete comes up my box goes screwy and doesn't respond to the "UP" command. It sometimes takes 5 or so seconds until I can actually get to delete. I know that doesn't sound very long, but its annoying as all get out. What it really weird is that sometimes it pops up the quick tune box instead of moving the option to delete.
PS -- HR22-100 running the latest national release.
I have this problem as well.
At the end of a recorded show, the ask to delete box comes up and disappears before you can push the up button so when you do push it the quick tune box comes up.
My HR20-700 has slowed down agan as well. I takes anywhere from 10 to 20 sec. to respond to the remote.
This issue doesn't apply to the HR24? I still have the functionality slowness, guide....etc
I believe I was told no a few week back but didn't know if things have changed.
Did #1 3 & 4 all tests passed , may try #2 today , will let you know the outcome , thanks.
Let us know. You'd be surprised how many times that actually works. At the moment I have an HR24 on the D.L., I'm going to leave it unplugged for a week to see if it helps.
Left it unplugged 3 Hrs till wife came home , it seems better but i will have to give it a few days to see if it holds, thanks one more time for your help .
Looking for an explanation of the statement "(2) unplug it for at least 6 hours and see if that helps".
What is a difference in physics of DVR and its data between 30 sec or 15 min unplugging vs enormous 6 hrs ?
I've left my troubled HRs (quite a while ago) unplugged overnight and cured some problems. As usual, I have no idea why, other than it must have something to do with capacitance or, perhaps, it thinks you don't love it anymore. Both my answers probably make about the same amount of sense.
I'm incline to believe in that
To discharge capacitors of the device would be enough 5 min or 15 min max.
I've had different experiences with large capacitors left in circuits. Little ones, such as you find in the HRs, I have no practical experience with.
I assume it is to let the capacitors bleed off voltage as well.
I'm not sure about the DirecTV receivers, but I know in the past on other electronic devices you could unplug them and then hold down the power button for a minute or two and that would drain the capacitors etc. quickly rather than having to leave the device sit for a while.
While I don't believe that unplugging it longer than 15 minutes is going to help in a way that will matter. It is possible that there could be a heat problem and 15 minutes isn't allowing the unit to cool down enough. That's about the only thing I could possibly think of that a longer unplugged state could help.
Same here. My best guess is it has something to do with having no guide updates for a very long time.
Is the Guide data stored in own section on the drive or scattered through out the drive. If not on the hard drive, where is it stored?
I think it's split up. Basic data in memory, things like posters on the drive. That's based on the fact that receivers with no hard drive still get a guide, but no posters. I wouldn't think they'd change the basic info location on DVRs.
Explains why the guide flies on non-DVRs.
And it appears then that DVRs need more onboard memory.
I'm not sure you can "bleed off voltage", it's more about bleeding off "juice". But you've got the right idea. I've only got experience with large caps and they take a long time to discharge, if they discharge at all. Usually I had to short out the caps to get them to discharge. I don't have any idea how my experience has anything to do with the HRs. P Smith is probably more correct than I am.
I don't think that will work with HRs and, again, I'm not sure what leaving them unplugged for long periods of time accomplishes, but it works in some instances. My idea of troubleshooting is "if it works, file it away for future use, and don't worry about why it works." In my job, all those years ago, all the people that called for help wanted was to get the process running again and didn't care how I did it. Used to drive my boss nuts when he'd ask me how I got them running and my reply was, "I'm not really sure."
IIRC, VOS was the first person to suggest doing this to me. It was years ago at a time when I was desperate and in search of solutions and it actually helped. Sometimes. And if it works, who cares why it works?
I can tell you this: I don't think it had anything to do with heat, I keep a pretty close eye on the temps of my HRs.