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False not connected message?

Discussion in 'DIRECTV Connected Home' started by nelsonrl, Oct 6, 2012.

  1. nelsonrl

    nelsonrl AllStar

    84
    1
    Aug 15, 2007
    My HM34 says it is not connected to the Internet, but YouTube works, tv apps work, etc. connected via deca. any ideas?


    Btw, my other two receivers are showing connected.
     
  2. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,360
    905
    Jan 10, 2008
    NY
    where are you getting this message from?
     
  3. nelsonrl

    nelsonrl AllStar

    84
    1
    Aug 15, 2007
    From the menu -> info -> settings screen
     
  4. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,153
    546
    Dec 2, 2010
    Winters,...
    Could you please be exact; it will help diagnosis. Have you used Advanced Setup?
     
  5. nelsonrl

    nelsonrl AllStar

    84
    1
    Aug 15, 2007
    I have used advance settings to step the Internet connection. I am using static addresses and my router sees the receiver and has its MAC address cached.

    I am connected to the Internet - at least I think I am since on demand downloads and you tube videos work. the message seems to think I am not connected.
     
  6. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    I have seen that before. It seems to be a quirky bug. Try performing a menu reset of the receiver and see if it will correctly show you as connected.

    - Merg
     
  7. nelsonrl

    nelsonrl AllStar

    84
    1
    Aug 15, 2007
    I will give it a shot. Thanks
     
  8. Fabuloso

    Fabuloso AllStar

    58
    0
    Jun 13, 2009

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