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Fast Forward issue with Genie

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by bernieport, Jan 11, 2013.

  1. bernieport

    bernieport Cool Member

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    Oct 4, 2007
    So, I just got an HR-34 a couple weeks ago and am having a huge issue with Fast Forwarding. When I FF through commercials, I usually use the 3x FF. When the show appears, I hit play and on my old boxes it would hop back about 5 seconds and I would be right to when the show was starting back up. Now, with the HR34 and the client box upstairs, when I hit play after 3x FF it stops right where you hit play (at best......sometimes it seems it even skips forward a little further). This, to me, makes it virtually impossible to skip through commercials as I spend a bunch of time then rewinding to where I was. I am often 20 seconds into the show!

    I had a tech come out today. He agreed it was a problem, and he replaced the box. Well, the new box does it too! The tech admitted he had little experience with the HR34 so he thought that "just may be the way it is supposed to be". I find it very problematic.

    Anyone having this issue? And if so, does anyone else find it to be a problem?

    Thanks for any help
     
  2. spartanstew

    spartanstew Dry as a bone

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    Nov 16, 2005
    Wylie, Texas
    It's been that way for a long time, and yes, it's very problematic. Although I don't have that issue on my C31's.
     
  3. bernieport

    bernieport Cool Member

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    Oct 4, 2007
    Thanks! I looked back and couldn't find the question asked elsewhere.

    Do you think this is something DirecTV will address in a software update? Again, I apologize if this has been discussed before.
     
  4. spartanstew

    spartanstew Dry as a bone

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    Wylie, Texas
    We're hoping.
     
  5. bnwrx

    bnwrx Icon

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    colorado,...
    Others, as well as myself have posted about this several times in the past. With each new firmware edition we hope for a correction, but nothing yet....:nono2:
     
  6. Mar 7, 2013 #6 of 30
    SteelDog

    SteelDog Cool Member

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    Feb 8, 2007
    Thank god I am not the only one. Same thing. The accuracy of this DVR is horrible when fast forwarding or rewinding. It's easily the worst one I have owned in that regard. Seems like it would easily be fixed.
     
  7. Mar 7, 2013 #7 of 30
    Bajanjack

    Bajanjack Icon

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    Oct 22, 2006
    Yep, I've posted about this problem several times-you are not alone!!-the "jump back" is too short. For me it's even worse when I play a recorded program from another DVR on the HR34 using whole home.
     
  8. Mar 7, 2013 #8 of 30
    Richierich

    Richierich Hall Of Fame

    8,489
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    Jan 10, 2008
    That is why I use the 30 Second Skip Button!!! :)

    It is much more accurate and maybe after skipping 4 times I may be a little ahead I then use the RW to get to the beginning of Live Action.
     
  9. Mar 7, 2013 #9 of 30
    texasbrit

    texasbrit DIRECTV A-Team

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    Aug 9, 2006
    For me this continues to be one of the most frustrating things with the HR34. It reminds me of when the feature first appeared on the HR20. One thing I noted - when you FF there is an intial delay before the FF actually starts. At first glance, it looks to me like the "overrun" is roughly equal to the initial delay.
     
  10. Bajanjack

    Bajanjack Icon

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    Oct 22, 2006
    Gotcha, but that's not "more accurate" or quicker for me....ff "jump back" gets you close and needs only a few seconds more to be adequate
     
  11. CCarncross

    CCarncross Hall Of Fame

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    Jul 19, 2005
    Jackson
    30 sec skip has always been fast and reliable for me as well...
     
  12. bnwrx

    bnwrx Icon

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    colorado,...
    Of course 30SKIP works for me also, but why shouldn't FF work properly as it does in all the other HR's that I've had???
     
  13. Hotelone

    Hotelone Cool Member

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    Feb 18, 2008
    Central...
    X 3!
     
  14. jacksonm30354

    jacksonm30354 Icon

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    Mar 29, 2007
    Atlanta
    30 Sec Skip works for me on the Genie itself, but on my C31 clients, it often skips to tick instead. Very frustrating. I've posted a couple times about the issue, but I guess I am the only one with the problem. It occurs using 30 sec skip via the remote or as I found last night, via the iPad app remote.
     
  15. spartanstew

    spartanstew Dry as a bone

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    Wylie, Texas
    I've never liked 30 second skip. I always end up 15 seconds ahead or behind (then have to use ff or rew anyway). If the ffX3 on the HR34 worked like on the other HR's, it would be perfect, as I can land exactly where I want to every time.
     
  16. RAD

    RAD DIRECTV A-Team

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    Dripping...
    I still have a recording of the old HDNet Test Pattern, that has a timer displayed in the image. I just checked my HR34 and the 30skip was within 1 or 2 seconds of where it should be, not 15 seconds. Wonder why your HR34 is that far off?
     
  17. Mike Greer

    Mike Greer Hall Of Fame

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    Jan 20, 2004
    Salt Lake...
    Fast Forward problems are not exclusive to the HR34. I have 3 HR24-500s that FFW works as expected and reliably when playing a local recording. All bets are off if you play a recording from one of the other boxes over MRV. The ‘Auto-Correct’ jumps back way to far – then if you try to FFW again to get to where you want to be it jumps back again.

    It has been this way since the beginning of MRV. Apparently anyone that has DirecTV’s ear here doesn’t use FFW… I don’t expect it to be fixed any time soon if ever.
     
  18. Bill Broderick

    Bill Broderick Icon

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    Long Island
    If there are 3 to 5 minutes of commercials in a given break, you have to hit the 30skip from 6 to 10 times to get from one end of the break to the other. If the HR34 is off by 1.5 seconds per skip, the final result would be off by 9-15 seconds.
     
  19. spartanstew

    spartanstew Dry as a bone

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    Nov 16, 2005
    Wylie, Texas
    You misunderstood.
     
  20. RAD

    RAD DIRECTV A-Team

    16,397
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    Aug 5, 2002
    Dripping...
    I do that all the time and haven't run into that problem. Again, using the old HDNet Test Pattern recording, timer showed 6:30, hit 30skip 8 times, playback resumed at 2:28. That's 2 seconds off, not the 9 - 15 that you're seeing.
     

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