I'll post the cliff notes of the original post: "D* didn't kiss my butt and give me what I wanted, they only gave me $200 off of a $399 product and not the whole $399. They provide me with a service and I pay my bill every month, and for that I deserve free stuff. They didn't recognize my self installed products, and GASP! they changed a 3 year old phone number without notifying me!. Oh yeah, back on the money side, they also made me jump through hoops to get the $200 of and didnt just immediately give it to me, therefore they are slimy???"