1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Florida Couple blames Vonage for childs Death

Discussion in 'The OT' started by mainedish, May 19, 2005.

Thread Status:
Not open for further replies.
  1. ntexasdude

    ntexasdude Hall Of Fame

    2,684
    0
    Jan 23, 2005
    Your location is compromised. They're comin' to getcha. :eek2:
     
  2. mattsarz

    mattsarz AllStar

    82
    0
    Jan 14, 2005
    I had a cell phone during the massive blackout a couple years ago and the thing did not work well at all. I could get very little signal no matter where I was outdoors (living in metro Cleveland, OH). I hooked up an old style AT&T touchtone phone to my landline since the phone I used at the time was a cordless phone that wouldn't work without power.
     
  3. Nick

    Nick Retired, part-time PITA DBSTalk Club

    21,868
    190
    Apr 23, 2002
    The...
    I am being taken to a disclosed location.
     
  4. lee635

    lee635 Hall Of Fame

    2,023
    1
    Apr 17, 2002
    That's a good point. Also. if Vonage advertises their service as a replacement for a landline and touts how much better it is, and you can save money and still get the service, etc., but doesn't disclose the 911 weakness -- that could be problem too.

    As for the internet access being down, that's not part of the facts of this case, it appears that the service was functional, but the call was mishandled.

    Some people here are simply opposed to lawsuits and are using the Vonage case as another "poster child". My question would be, if the landline phone or a cell phone had incorrectly routed the 911 call, would you feel this person had a reasonable case, or would you continue to say that it is unfounded? My point is that there are some of you who are just always going to say that lawsuits are unfounded, no matter what, regardless of it were Vonage, or the telco or the cell phone.
     
  5. mainedish

    mainedish Hall Of Fame

    2,196
    0
    Mar 25, 2003
    They paid to have the 911 service? If that's true and it did not go to 911 they have a case.
     
  6. sampatterson

    sampatterson Icon/Supporter DBSTalk Gold Club

    726
    0
    Aug 27, 2002
    If you haven't, take a look at the terms and conditions about their free 911 service. They have no case. "Don't rely on it, it may not work" (sp)

    What is sad is that someone had to die to get the FCC to do anything about it. Same thing with location services for 911 on cell phones. All the "privacy" lobbyists were trying to block that, even for 911 calls.
     
  7. Geronimo

    Geronimo Native American Potentate DBSTalk Gold Club

    8,303
    0
    Mar 23, 2002

    Vonage does disclose the situation with 911. I posted the text above. They are quite clear about their workaround and about the limitations of that workaround.

    As for whether the status of a internet connection is relevant I disagree. I think we all realize it was the determining factor here. But I think it shows that no one should consider a VOIP line as relaiable (for 911) as a landline. It isa mjaor reason why many people keep one landine and most people I know who chose to abandon the landline considered it as one of the tradeoffs.
     
  8. Steve Mehs

    Steve Mehs Hall Of Fame

    11,499
    2
    Mar 21, 2002
    Just another case of people blaming anyone but themselves. It's a tragic situation, and directly no one is at fault but at the same time both the parents and Vonage are at fault. Before you jump in and buy a new product or service that is different then what you currently have, it is your sole responsibility to read up on it and gather information and see if the drawbacks outweigh the gains. Same situation as someone who goes from DBS to cable then whines when the first heavy storm passes through. It's your responsibility. At the same time Vonage and others need to find a solution to the 911 problem as it is pretty important, but you can’t blame things on current limitations of technology.

    Honestly as I said in the past, I'm not a fan of VoIP, since I'm not a fan of phones in general. Even with all that Vonage offers is not really worth it for me. If I had to go VoIP, it would be Digital Phone from TW. From what I understand TW uses a different technology that allows for it to work with security systems, accurate 911 calling and the modem has a built in back up for when the power goes out. It may be $15 a month more, but I find those three features to be worth it. But still nothing beats the old land line, where if we get a $17 (with Caller ID) a month bill that’s considered high and if we made over 30 calls a month we’re chatterboxes. And the best thing, when the power goes out we just hook up the corded phone and we’re back in service, what if there were another situation like two summers ago with the northeast blackout, or a more widespread failure?
     
  9. Bogy

    Bogy Hall Of Fame

    13,242
    1
    Mar 23, 2002
    Didn't you mean to say "someone who goes from cable to DBS and then whines when the first heavy storm passes through." :lol:
     
  10. Steve Mehs

    Steve Mehs Hall Of Fame

    11,499
    2
    Mar 21, 2002
    Oops yeah, I guess I'm still dreaming about the day I get cable back again :lol:
     
  11. cj9788

    cj9788 Hall Of Fame

    1,669
    2
    May 14, 2003
    I dropped Bellsouth in my home about a year ago now went wire less. me and my wife both have cells. Our land line even though there is no service still has dial tone and the only number that can be dialed 911. Is it not that way nationwide??? Also does vonnage take over your land line or what. If I went with vonnage instead of cells would I no longer be able to call 911 on my land line?
     
  12. emathis

    emathis Mentor/Supporter DBSTalk Gold Club

    141
    0
    Mar 19, 2003
    Another problem with the Vonage (and other voip) 911 systems is that the phone number cannot be traced back to a location. If you can't talk or if a child doesn't know where he lives, the operator has no idea where you are calling from.
     
  13. kb7oeb

    kb7oeb Icon

    631
    0
    Jun 16, 2004
    Not here, last time I disconnected a land line dial tone went away but the line still had power so it wasn't physically cut.
     
  14. SimpleSimon

    SimpleSimon Hall Of Fame

    5,468
    0
    Jan 15, 2004
    Correct - they keep juice on the wire to help protect it.

    I seem to remember that it was possible to keep a "911-only" lifeline service - at least in some areas. Anyone else know about that?
     
  15. mainedish

    mainedish Hall Of Fame

    2,196
    0
    Mar 25, 2003
  16. Geronimo

    Geronimo Native American Potentate DBSTalk Gold Club

    8,303
    0
    Mar 23, 2002

    Actually Vonage offers a service whereby you register your location and that info is provided to authorities when you makea 911 call.
     
  17. MarkA

    MarkA God Bless America! DBSTalk Gold Club

    2,538
    0
    Mar 23, 2002
    Another thing with cell phones is that if your provider is dead, a 911 call will go through on any available provider. Verizon Wireless went dead through much of Montana and parts of surrounding states for several hours a couple months ago (Qwest's fault, they cut a fiber line). 911 calls would have gone through on someone else (Heck, even my normal calls did - the phone went to Sprint, unfortunately their network was quite congested, but 911 would have got priority).

    Of course, the 911 center was down for the first twenty minutes of that time (the same fiber line served them). The first ten there was no 911, then it went to the sheriff's office.

    Question - if someone had died as a result of this, who should be responsible? Qwest? The guy who cut the line? Or do we as a society still accept that accidents happen that aren't anybody's fault?
     
  18. Bogy

    Bogy Hall Of Fame

    13,242
    1
    Mar 23, 2002
    Nobody's fault? Are you crazy? All you have to do is read the threads here to know that SOMEBODY must always be responsible, and a penalty MUST be paid by that person for justice to be served. There ARE no accidents. :nono2: :( :sure: :rolleyes:
     
  19. cdru

    cdru Hall Of Fame

    2,517
    0
    Dec 4, 2003
Thread Status:
Not open for further replies.

Share This Page