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For the love of God!!! HR24 audio dropouts

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by double, Jan 14, 2013.

  1. Rich

    Rich DBSTalk Club DBSTalk Club

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    Feb 22, 2007
    Piscataway, NJ
    I have shorter runs and still needed an amp to stop various problems on one of my SWM16s. I bought it from Solid Signal and it solved my problems. Cost about $130 as I recall. You should go to their website and get their phone number for their excellent tech service and tell them what problems you're having. I'd send you a link but I think they stopped selling the amp I bought a couple years ago. Well worth the money and it's simple to install.

    Aw hell, I hate it when somebody posts like that. Only takes a minute. I think this one will work. Looking at it, I know it will work. Here's the link. Naturally, it's cheaper now than when I bought it. My luck.

    Rich
     
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  2. Philz

    Philz New Member

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    Nov 24, 2013
    VA Beach
    Thanks for the input Rich much appreciated .
    Tech came out a few hours ago gave run the look over also checking db strength on HR24 wire finding all was well.
    He replaced HR24/100 with a new one , 3 hours of use so far no DB dropouts hopefully issue is resolved.
     
  3. Philz

    Philz New Member

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    Nov 24, 2013
    VA Beach
    Well during the evening a couple DD drops occurred nothing major but what really got my attention was picture quality not as good as previous HR24-100.
    From there I went into ST60 pictures settings finding that HDMI/DVI RGB range defaults at (16-235)
    I changed setting to (Auto) and with that came better picture but this is the kicker , No more DD loss.

    Handshake issue maybe? I'm beginning to think so.

    Could Those with -500 feel the same pain with older displays....Kuro for example doesn't support (16-235) which that build receiver pushes
     
  4. Rich

    Rich DBSTalk Club DBSTalk Club

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    Could be, there are different chip sets in the 500s than the 100s.

    Rich
     
  5. Rich

    Rich DBSTalk Club DBSTalk Club

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    Good, I don't think that amp would have been suitable for you anyway. Meant to get back to you and tell you that. Sorry.

    Rich
     
  6. Philz

    Philz New Member

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    Nov 24, 2013
    VA Beach
    Interesting find the last couple day.
    After new box install sound issue was kicked but picture went to crap.
    Advance tech support gave me a call an hour ago to close out case ,before doing so he ran system test on HR24 finding error code with signal.
    He then ran test on HR44 finding no signal issue which points to HR24 long cable run being the culprit so Rep put in ticket for dish move.
    30 min later DTV Tech just showed up at my residents for dish move so hopefully we finally have true fix.


    UPDATE:
    Well dish move complete roughly 80ft eliminated from run with Power source 10ft from dish.
    The result is amazing , HR24-100 Picture quality on my Panasonic 60ST60 Plasma has never looked better & no Dolby loss.
    This is the best birthday present ever.
     
  7. jmhga44

    jmhga44 Mentor

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    Aug 27, 2006
    Texas
    I just upgraded 2 HR-24/500 HD DVRs and a H24 HD receiver to a HR44/500 and 2 C41/500 Genies. The HR24/500's and H24 had pretty frequent audio dropouts (ESPN seemed to be the most notorious if I recall correctly) and I had many techs out here that were baffled. After the upgrade I've still notice some audio dropouts but they don't seem to be as frequent as they were with the previous equipment.
     
  8. Rich

    Rich DBSTalk Club DBSTalk Club

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    Feb 22, 2007
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    And cheaper than buying an amp. Good for you!

    Rich
     
  9. Philz

    Philz New Member

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    Nov 24, 2013
    VA Beach
    It appears HR24-100 Dolby drop issue is resolved with Software update ver - 0x803 I received on 4/8.
    Every so often I would enable setting finding those very annoying drops present so disbale was needed.
    A couple days ago I enabled setting finding no drops present equaling 16 hours of viewing which is fantastic.
     

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