1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the new DBSTalk community platform. We have recently migrated to a community platform called Xenfono and hope you will find this change to your liking. There are some differences, but for the most part, if you just post and read, that will all be the same. If you have questions, please post them in the Forum Support area. Thanks!

Fox HD just disappeared

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by bigoldboy, Feb 19, 2009.

  1. bigoldboy

    bigoldboy New Member

    7
    0
    Nov 5, 2007
    Hey All, just swapped in my new Purple card into my 622, and after the reboot and screen telling me all is done, I now have lost HD Fox, but have SD version. Anyone else see this?
     
  2. BattleZone

    BattleZone Hall Of Fame

    8,969
    1
    Nov 13, 2007
    Not unexpected, but a quick call to Dish should fix it.

    Your Smartcard was pre-authorized with all of the programming you subscribed to at the time the Smartcard was authorized, which was probably a couple of weeks ago. Since Fox News HD was added to the system after the card was authorized, it doesn't show up. Dish can send a programming "hit" to your receivers and refresh your info, and they'll pop right on.
     
  3. bigoldboy

    bigoldboy New Member

    7
    0
    Nov 5, 2007
    Ah, makes sense. Thanks!
     

Share This Page