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Fox HD just disappeared

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by bigoldboy, Feb 19, 2009.

  1. bigoldboy

    bigoldboy New Member

    7
    0
    Nov 5, 2007
    Hey All, just swapped in my new Purple card into my 622, and after the reboot and screen telling me all is done, I now have lost HD Fox, but have SD version. Anyone else see this?
     
  2. BattleZone

    BattleZone Hall Of Fame

    8,969
    1
    Nov 13, 2007
    Not unexpected, but a quick call to Dish should fix it.

    Your Smartcard was pre-authorized with all of the programming you subscribed to at the time the Smartcard was authorized, which was probably a couple of weeks ago. Since Fox News HD was added to the system after the card was authorized, it doesn't show up. Dish can send a programming "hit" to your receivers and refresh your info, and they'll pop right on.
     
  3. bigoldboy

    bigoldboy New Member

    7
    0
    Nov 5, 2007
    Ah, makes sense. Thanks!
     

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