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FOX problem

Discussion in 'Hopper System Support Forum' started by neilo, Jan 25, 2014.

  1. neilo

    neilo AllStar

    146
    1
    Aug 7, 2006
    Maryland
    I don't know if this is a problem with my Hopper or just with FOX or what. I was just looking at two FOX programs - Rake which was recorded on Thursday night and Bones which was recorded on Friday night. There was not a weather event going on. For some reason on both of these recordings the recording would pause and go to a yellow screen for a number of seconds and then resume.

    I quickly scanned another program that was on at the same time as Rake and didn't notice any problems. I watched in its entirety another show that was on an hour later than Bones on NBC and saw no problems. At the moment I am thinking there was a problem on these two days with the signal FOX was providing inside of Prime Time Anytime.

    Has anyone noticed this happening with FOX or any other channel?

    Thanks,

    Neil
     
  2. thomasjk

    thomasjk Legend

    504
    13
    Jan 10, 2006
    Yellow screen is sign of a lost signal between that station and Dish.
     
  3. neilo

    neilo AllStar

    146
    1
    Aug 7, 2006
    Maryland
    So, has anyone seen any reason why there has been a lost sign between FOX and Dish recently?
     
  4. TommyF@DISH Network

    TommyF@DISH Network DISH Representative DISH Representative

    141
    3
    Jan 5, 2011
    Littleton, CO
    What is your zip code? I have seen a similar report of a black screen every few seconds on a Fox station.
     
  5. Stewart Vernon

    Stewart Vernon Doctor Whom Staff Member Super Moderator DBSTalk Club

    21,470
    359
    Jan 7, 2005
    Kittrell, NC
    The yellow screen usually indicates a problem between where Dish picks up the OTA signal and the uplink to Dish satellites. IF you had a SAT issue, you would see a SAT signal error message... IF there was a channel dispute or something, Dish puts up a slate.

    Problems that could cause the yellow screen are not limited to weather issues... but in my experience local weather is usually a likely cause.
     
  6. neilo

    neilo AllStar

    146
    1
    Aug 7, 2006
    Maryland
    20716 (Maryland).
     
  7. TommyF@DISH Network

    TommyF@DISH Network DISH Representative DISH Representative

    141
    3
    Jan 5, 2011
    Littleton, CO
    Thanks! I am not showing any known issues right now in your area. Does the flashing happen on live TV, or only the recordings? Is there any text or error numbers you can see when it flashes?
     
  8. neilo

    neilo AllStar

    146
    1
    Aug 7, 2006
    Maryland
    I have so far only noticed it on those two recordings from Thursday and Friday evenings. I have not noticed any test or error numbers, just the yellow screen which interrupts the video for a number of seconds.
     
  9. TommyF@DISH Network

    TommyF@DISH Network DISH Representative DISH Representative

    141
    3
    Jan 5, 2011
    Littleton, CO
    As Stewart mentioned, those screens are usually related to some form of signal loss. Without knowing the layout of your area and where the dish is I couldn't say exactly what could have caused it. I would keep an eye on it, and if it continues we can see about sending a report in to our operations team since it was only that one channel.
     
  10. Stewart Vernon

    Stewart Vernon Doctor Whom Staff Member Super Moderator DBSTalk Club

    21,470
    359
    Jan 7, 2005
    Kittrell, NC
    Was there any wind or rain/snow there last week Thur/Fri?

    I can't remember what days it was when the weather system blew through. Here in NC where I am there was barely enough snow to count as snow, but some did accumulate on the roof of my truck and on some tree leaves and shady spots. I thought Virginia and Maryland got more... and of course places north got even more.

    It's entirely possible to get weather that interferes locally with Dish's pickup/uplink of just one LiL and not all of them, depending on how they have their pickup points located. I've seen it here where wind/rain can affect the LiL or maybe a couple of LiLs but nothing else.

    That's my best guess as to what may have happened to you.
     

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