I have had Auto Bill Pay forever for this and a couple of my other bills. I also use the Paperless Billing. Each of the companies send me an email in advance of when they take out the money that shows the charges and the date that it will happen. I have not had any problems with that so far. The last time I called for the HD discount they told me they would do it. When I got the next bill it was indeed a reduction of the "Package" price and did not mention HD. I am OK with that as long as it lowers my bill.