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Free HD for life (24 months for existing subs)

Discussion in 'DIRECTV General Discussion' started by DavidMi, Jun 3, 2010.

  1. woodardhsd

    woodardhsd AllStar

    87
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    Jan 19, 2009
    Just got off the phone after 20 minutes. First CSR I had made it sound like it was gonna be fast and easy, but she transfered me to another guy.

    It sounded like he was trying to do everything he could to not give me the credit. He says there's a few thinks he neds to check to make sure I'm eleigible, waits a few seconds and says they check out. Then he see's my package (choice extra +hd dvr ) and says that package is not eligible cause I'm already "getting HD for free" :rolleyes: I try to explain that my package is the same as choice extra +dvr+hd but he dosen't get it. He tries to get me to upgrade to choice ultimate for only $6 more, then I can get the $10 credit. I tell him I don't care about encore channels and don't want to change my package for only $4.
    I try one last time to tell him I am already paying for HD in my package and unless he can give me the $10 off that, or let me talk to a supervisor, I dopn't want to change packages. He asks me to hold to talk to his supervisor. And guess what, when he gets back on, he CAN give me the $10 credit to my existing package. Hallelujah.:rolleyes:
    I wish they could just do what you ask without haveing to play this stupid game. It would be alot easier for the both or us. Oh well, I got my $10, and my wife got her HBO turned on so she can watch true blood

    In conclusion, 20 minutes got me $10 for 24 months, HBO with cinemax and HD Extra Pack thrown in for free for 3 months. Checked my account and my credit is already there.
     
  2. roger48

    roger48 Cool Member

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    May 12, 2010
  3. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

    14,599
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    Sep 5, 2006
    Allen, TX
  4. gkamer

    gkamer Mentor

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    Nov 4, 2005
    So if you are a DirectTV customer and want free HD you have to switch to DishTV? That does'nt make much sense to me, since DishTV IS offering that option to it's current customers. I knew I should have gone with Dish.
     
  5. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

    14,599
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    Sep 5, 2006
    Allen, TX
    :confused: No, you've somehow not seen the hundreds of posts saying customers got free HD.
     
  6. Guardian

    Guardian AllStar

    87
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    Oct 30, 2009
    They partenered together in Feburary of 2009 to allow customers to get a single bill like they have done in the past with Verizon and Qwest. Their is only one site that handles all customers that have att/directv services. Thats the reasoning for that
     
  7. cody21

    cody21 Icon

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    Sep 26, 2007
    Do we call D* or AT&T to get he "combined billing" ?? Saves $5 per mo., right?
     
  8. dwk78

    dwk78 AllStar

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    Sep 17, 2006
    I called this number: 1-800-288-2020, which is AT&T, last week. You have to call during normal business hours like 7 to 6 or something like that Monday - Saturday. (not available Sunday)

    I have AT&T Uverse Internet only and AT&T wireless. They told me I would say $5 a month and the credit should start showing up on my DirecTV bill in a month or two.
     
  9. Guardian

    Guardian AllStar

    87
    0
    Oct 30, 2009

    AT&T. It is now able to get integrated and no longer just a virtual bundle
     
  10. Mike Al

    Mike Al AllStar

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    Sep 24, 2007
    I too have Premier and the grandfathered DVR same as you. The first time I called I was told I was not eligible. I said thank you, hung up and called again. The second time I was immediately told I was eligible, was given the credit and I have confirmed it on the DirecTV website. The 2nd call lasted all of 2 minutes.
     
  11. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

    8,446
    514
    May 17, 2010
    USA
    gkamer...Like I told you on another thread. First you need a HDTV (LCD, Plasma, ect.) Then you will need either a HD or HD DVR receiver. Then you can apply for free HD Access!
     
  12. akohlhaa

    akohlhaa New Member

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    Jul 4, 2008
    I am a 10+ year customer with no commitment and called and asked for Free HD for life. The reply was 24 months. After I mentioned I could cancel my service and get Free HD plus two new H24 receivers. They said yes.
     
  13. Carl Spock

    Carl Spock Superfly

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    Sep 3, 2004
    Negotiations...ain't they wonderful? :D
     
  14. VaJim

    VaJim Godfather

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    Jul 26, 2006
    Virginia...
    ...no:mad:
     
  15. Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

    21,331
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    Nov 15, 2005
    But...

    You still wouldn't qualify for free HD from DISH right now. You need an HD receiver to get it. :)

    Cheers,
    Tom
     
  16. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,729
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    Apr 17, 2003
    Michiana
    DISH may give him a new customer offer that included some level of HD receiver. But he would remain responsible to DirecTV for any cancellation penalties/etc.
     
  17. Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

    21,331
    247
    Nov 15, 2005
    I meant had he gone with DISH in the first place.

    Cheers,
    Tom
     
  18. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,729
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    Apr 17, 2003
    Michiana
    Focusing on what is in his life "right now". Revisionist history, if he was already a DISH subscriber it would depend on when he became a subscriber and if he had "worked off" the cost of any free equipment he got at the time. DISH doesn't like giving out free equipment any more than DirecTV.
     
  19. rcw119

    rcw119 Cool Member

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    Aug 9, 2008
    After 10 minutes waiting for the first available CSR and 3 minutes with the CSR I recieved the Free HD for 24 months. My guess is that by then the pricing landscape will be very different.
     
  20. sooner02

    sooner02 Legend

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    Feb 21, 2009
    I wonder how many are getting this discount without the auto-pay requirement, and why they were allowed to get the discount without doing auto-pay.
     

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