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Free HD with bundle service.

Discussion in 'DIRECTV General Discussion' started by pandafish, Mar 2, 2013.

  1. pandafish

    pandafish Cool Member

    25
    0
    Apr 20, 2012
    Idaho Falls, ID
    I signed up with Directv in August of 2010 and had auto-pay and paperless billing to get the free hd for life. The very next month I combines billing with Qwest (now Centurylink). I have had the free hd since. However, I received an email stating I would no longer have it since I don't have auto-pay which isn't an option for me since I pay Centurylink. I called D* and the rep stated he submitted an escalation ticket for me to keep it. I just wanted to give a heads up to anyone else that may be in this situation.
     
  2. Davenlr

    Davenlr Geek til I die

    9,136
    27
    Sep 16, 2006
    If you are paying the phone company, Directv is getting auto bill paid by them I would think.
     
  3. pandafish

    pandafish Cool Member

    25
    0
    Apr 20, 2012
    Idaho Falls, ID
    Yes that is how it has worked for over 2 years. It is strange that it is now seeming to be a problem.
     
  4. jeffgbailey

    jeffgbailey Legend

    213
    1
    Feb 28, 2008
    if you are billed through the Telco then you are on auto pay. I did the same thing and D* acknowledged it as auto pay
     
  5. usnret

    usnret Icon

    603
    2
    Jan 16, 2009
    When I was with the Verizon triple plan, DTV accepted the fact that they were getting my payment from V as "auto pay".
     

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