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FROM DISH: 622 Upgrade Rebate Details!

Discussion in 'General DISH™ Discussion' started by Mark Lamutt, Mar 28, 2006.

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  1. Mar 31, 2006 #61 of 168
    IowaStateFan

    IowaStateFan Godfather

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    Yuch, I agree. I've got AT120 for the RSNs. That makes Silver + locals $77. I thought $71 was higher than I wanted to go, but was considering it. $77 is too much.
     
  2. Mar 31, 2006 #62 of 168
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    If ALL of your receivers are leased the first one should be included in the BronzeHD package price. If you are replacing an owned receiver and it's not your only receiver the $6 per month for the 622 you are leasing will replace the $5 per month "extra receiver fee".

    What happens if the 921/942 you are returning is your one and only receiver? Good question. That would make all of your receivers leased and the first one should be included. At least that is what we were told.
     
  3. Mar 31, 2006 #63 of 168
    Dish_Watcher

    Dish_Watcher Cool Member

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    Jan 15, 2004
    Each leased 622, even if it is the only receiver on the account, will be subject to the $6.00 lease fee. If you take at least the BronzeHD package however, the $6.00 HD Enabling fee is waived. There is a difference between the $6.00 lease fee and the $6.00 HD enabling fee.
     
  4. Mar 31, 2006 #64 of 168
    Dish_Watcher

    Dish_Watcher Cool Member

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    Jan 15, 2004
    David:
    You can call and place your order tomorrow. The ERT team will be available, however depending on the demand and the number of customers wanting multiple upgrades, you may experience a longer than normal wait time.
     
  5. Mar 31, 2006 #65 of 168
    harsh

    harsh Beware the Attack Basset

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    I think we all understand that.

    The implication, if not an outright statement, from the Charlie HD Chat was that the lease fee would be included in the DishHD package on the "first" receiver ala DHP/DHA. The HD enabling fee was presented as a penalty for not subscribing to DishHD which implies a built-in $6 MPEG4 subsidy. It probably wasn't a good idea to drag the HD enabling fee into the discussion as it is unlikely to apply to anyone upgrading from a 9xx series.

    This all meshes together with placing the ViP series receiver as "first" (primary) in certain circumstances.

    I plan on calling tomorrow just to try and nail down:

    Precisely what would the itemized monthly bill be?
    How this might affect my Digital Home Plan and/or DHPP status?
    Where can I obtain a copy of the terms and conditions that I am in implied agreement with by participating in the plan?

    I've never been enthusiastic about commiting to something without a document in-hand that I can't defend myself with. This implied acceptance of contracts is currently being litigated by the Florida AG with respect to D*'s new lease program as I understand it.

    Maybe if Dish Network posted the T&C prominently on their website, they could at least have something for their CSRs to read to customers when these kinds of questions came up. That seems to be the catalyst in the lion's share of the current disgruntled upgrader posts (well maybe other than being charged for elements of installation that should have been included).
     
  6. Mar 31, 2006 #66 of 168
    JeffGoos

    JeffGoos New Member

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    Mar 27, 2006
    Thanks for the clairifcation Dish_Watcher.

    By my logic swaping a purchased 921 (paid $460) for the equivelent of $99 plus $6 per month for vip622 lease is a good deal. If you assume a 3 year lifespan, thats $315. If you paid more, then it easily amortizes out past 4 years. For a HD DVR I expect more technological changes, hence the desire to upgrade when available.

    One more question. If the unit dies, does Dish just give you a new one? This is the case with leased Cable boxes.
     
  7. Mar 31, 2006 #67 of 168
    CABill

    CABill Hall Of Fame

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    As long as you keep one of the receivers that you got originally on the DHP (or managed to upgrade OUTSIDE of the DISH'n It Up promos), you will stay in the same situation you are in now. Under DHP, you pay an extra $5/month for "DHPP" and another $5/month for each receiver after the 1st. I'm pretty sure I remember a DHP user posting his bill after getting a ViP, but I'd have to find it.

    I can't guarantee this is the current DIU agreement because I was told that at least some of the terms have changed (like you can no longer call the listed number to get HD disabled on the 622 to avoid the $6 HD Enable fee). I downloaded this from someone who requested the agreement from the CEO email address and posted it here - http://www.dbstalk.com/attachment.php?attachmentid=5521&d=1143587313

    The 1st receiver is included in the base package (AT60, HD Metal, ...) for DHP, DHA, and purchased receivers, as long as that 1st receiver isn't a DIU receiver that is subject to its own agreement. Not all leased receivers are created and treated the same.

    Where people start getting billed the extra $6/month for a ViP is when they have reduced their account to only having DIU receivers. If you keep an existing receiver, you would have been paying that (or at least $5) anyhow for the "mirror fee". Several people have wound up NOT having any $6 fee billed with the ViP receiver being treated as if it were the "1st one free", but that isn't consistent.

    If the DIU receiver is the ONLY receiver on the account, I've not seen an instance where the person was NOT billed a lease fee by having it included in a base package. That was true before they even offered ViP receivers. There are people that have had a leased 522 as the only receiver on the account that have been paying $5/month lease fee for close to a year because they got that 522 under DIU last summer.
     
  8. Apr 1, 2006 #68 of 168
    Skyburn

    Skyburn Cool Member/Supporter DBSTalk Gold Club

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    Well, on a whim I called the 1-888 number indicated by Mark just now (10:30ish MST) and the CSR was able to accomodate my order w/ the $200 rebate/credit for sending my 921 in to them in exchange for a 622.

    My install date is set at 4/24/06.

    I went through the programming packages with the CSR, and found that for me, currently with AEP+locals+HDPak including a DP510 and a 921, I'm paying about $110/mo. My history with Dish is such that I subscribed to the DishHome Plan for two 301 receivers, so I pay extra for the lease + DishHomePlan (or something close to that). I eventually upgraded 1 301 to a DP510 and the other 301 to a purchased 921.

    At this point, when I return my 921 for the credit, I'll have the DP510 and the 622, both leased.

    I decided to simply keep my plan the way it is and migrate from AEP+Locals to DishHD Platinum+Locals.

    So, my resulting cost will go up about $5/mo to approximately $115/mo + tax.

    Not such a bad deal in my estimation...although, why I spend $115/month on TV I'll never understand, but I guess that's just me :)

    I think the final breakdown is:

    $99 - DishHD Platinum
    $5 - Locals
    $6 - 622 Lease
    $5 - 510 Lease

    ... or thereabouts.

    I'm in no way suggesting everyone get on the phone right now, but I was able to get through rather quickly just now and get this all set up, because I wasn't going to be around tomorrow to get the thing underway at any rate.

    Good luck!

    PS - Oh, and the CSR _specifically_ indicated that the phone line connection to the 622 is required _specifically_ because it is a dual-tuner receiver -- I think I knew this, but it made me think that others might be curious about this -- that you only are required to have a phone line connected to dual-tuner receivers in order to avoid that nasty fee for not having a phone line connected.
     
  9. Apr 1, 2006 #69 of 168
    jtp1947

    jtp1947 Mentor

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    Feb 13, 2004
    60 days to return the 921/942.
     
  10. Apr 1, 2006 #70 of 168
    johnnyd1023

    johnnyd1023 AllStar

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    May 14, 2005
    Do EXPECT it !!!
    For current 942 owners...:)


    Coming soon: We are evaluating a promotion targeted to customers who would like to participate in the $200.00 Equipment Return Credit and upgrade to a ViP622 DVR but who prefer to purchase their equipment as opposed to leasing it. We are also evaluating a promotion targeted to customers who have multiple HD receivers today and wish to upgrade them all to ViP series/MPEG-4 receivers. So stay tuned!
     
  11. Apr 1, 2006 #71 of 168
    boylehome

    boylehome Hall Of Fame/Supporter

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    I called in at 5:00AM PST. No waiting. Placed my order and the scheduled date for the ViP622 install is April 11. The receiver and an empty box are to arrive before the install date. I asked since I already had one leased 622 installed if I could waive the install to activate the new one upon arrival. Answer was, "NO" the install is required to ensure proper equipment, etc. No big deal.
     
  12. Apr 1, 2006 #72 of 168
    tnsprin

    tnsprin Hall Of Fame

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    I hope mine was just done right. I told him repeatedly I want to replace both my 921's with vip622's, but never was transferred to anyone else.

    The good news he said April 11 was my install date.
     
  13. Apr 1, 2006 #73 of 168
    dirtydan

    dirtydan AllStar

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    I called at 4:49 pst and waited til 5:25 for a human, took til 5:53 to get er done, they would not let me upgrade my 811 to a 211, only the 921 to 622. I called back to an HD Tech and he would not let me re-do the order to include 211, bummer.... I also got Apr. 11th install, and noone I talked to would say that I could activate new box without instller coming to house, another bummer..
     
  14. Apr 1, 2006 #74 of 168
    pbrown

    pbrown Legend

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    I was offered an April 10 install date, but was concerned that they wouldn't be able to get a 622 to me in time, so I waited a couple of days to April 15. I'll look forward to hearing if you guys with the April 11 dates get your reciever in time.

    I tried calling the number last night when I got home from work (after midnight PST) and it worked. Thought that was pretty cool.

    I was surpised by the $6 monthly lease fee, I also thought that was included in the price.

    Here's looking forward to April 15!
     
  15. Apr 1, 2006 #75 of 168
    Rogueone

    Rogueone Hall Of Fame

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    Just completed my upgrade. I'm sure this thing is going to be a mess. Install set fo 4/21, csr says the 622 will ship in 3 days, which will be nice, if they'll let me plug it in. I don't need an install, but I do want to upgrade to DPP gear so I need to still have the installer come out.

    After contacting a CSR and getting no where, I called a Tech support person, to try to get a handle on the breakdown of the 99.00 line item on my bill for Digital Home Plan, 2 rcvrs, locals. then asked about the 622. He was definitive and confident that if I add the 622, drop the 942/301, and have just a 622/501 combo, there would be NO lease fee, as the 622 should be the primary receiver, and the lease fee for the first receiver is always built into the plan price.

    So, we are back to the lease fee question again. This tech needed no time to look things up, and seemed to understand everything on the first try, so i got the feeling he knew what he was talking about. And he clearly stated that yes, Dish builds the Lease fee for the #1 receiver on the account into the base package. so the question is, which receiver is #1. For those getting billed a lease fee on the 622, I would definitely quadruple check that it is listed as the Primary, and the lease fee is dropped. I have to think it would be illegal for Dish to claim the "lease fee for the 1st leased receiver is included in the base pricing plan" for new customers, then tell existing customers it isn't included. IF that is Dish's claim, I smell Class Action suit.

    also, anyone know where I could find the terms for DHP service from aug 2000? are there any sources for old terms hiding on the web?
     
  16. Apr 1, 2006 #76 of 168
    TheBert

    TheBert Registered User

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    I just ordered the 622 via the Dish n it up program. I bought a new Sammy 42 DLP yesterday so I needed to add a receiver. I am keeping the 811 and the 921 for now, I was only able to lease one 622, If I wanted to get another 622 it would have to be purchased for $798.00. OUCH! anyway I have been able to add a room with the 622 for $299.00.(no $200.00 rebate) Now I am looking at $130.00 plus tax per month. I updated to the platinum package because it eliminates the DVR fees. I have the install date on Tues 04/11/06

    What have I done! $130 per month!

    Tim
     
  17. Apr 1, 2006 #77 of 168
    David_Levin

    David_Levin Icon/Supporter DBSTalk Gold Club

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    Ok, I got a 4/13 date.....

    Wow - that was a good hour on the phone. He had some problems.

    I have two 921s to upgrate and was working with the ERT team.

    I currently have a DPP44 and both wings with both CBSHD E&W. The system kept kicking back the order because I can't have 5 slots (but it wasn't immediately clear WHY the system was kicking it back).

    He had to remove CBSHD-East before the order would be accepted (which immediately removed it from my 921).

    Only 1 RA was generated for both 921's. That's a bit scary (he wasn't sure if I'd receive two boxes or 1 large one - I have my original boxes - I really only need labels). I'm going to have to watch carefully to make sure I get my rebates.

    Dish Watcher: Thanks again for letting us know about the multi-receiver upgrade. Hopefully the stock of 622s will hold up.
     
  18. Apr 1, 2006 #78 of 168
    harsh

    harsh Beware the Attack Basset

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    The contract referenced above by CABill indicates 45 days after deactivation.
     
  19. Apr 1, 2006 #79 of 168
    jcd4878

    jcd4878 Cool Member

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    Feb 26, 2004
    Just pulled the trigger. Hopefully this 622 receiver works alot better than the 921 I have now. For the most part the 921 did it's job, it just never quite worked as advertised and they never did enable those firewire jacks. Oh well, MPEG4 here we come!

    I got a install date of April 21st which I am happy with. Should be plenty of time to get the new 622 in the mail before the install. I am pretty stoked that the Washington DC locals are available in HD over satelite already, those plus my OTA antenna will allow me to record 3 HD locals at the same time! WOOO HOOO!
     
  20. Apr 1, 2006 #80 of 168
    Skates

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    That went a lot easier than I expected. I was only on hold for about ten minutes and I got a much sooner install date than I thought I would (Apr. 15). I could have had the 12th, but have a conflict.

    The final straw was how many things went wrong with my 921 this week alone (spontaneous reboot, constant audio dropouts, missed timers and unit won't respond to remote).

    I know the 622 isn't perfect either, but this is where the future is going, so I guess I'm going with it...
     
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