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frustrating signal problems

Discussion in 'DIRECTV General Discussion' started by j_clay, Dec 25, 2008.

  1. Davenlr

    Davenlr Geek til I die

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    Sep 16, 2006
    Found your problem then, one of those connectors on the multiswitch or splices are bad. If you lost all the even transponders its the one labeled 18V, if you lost the odds, its the one labeled 13V on the top of the multiswitch.

    If they are random, its probably one of the splices or the output cables. That extra cable probably goes to an old tv antenna or a fourth cable run, hard to tell.
     
  2. j_clay

    j_clay Cool Member

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    Dec 25, 2008
    just ran another test
    1-8 0 95 0 0 0 99 0 99
    9-16 9 96 33 0 42 99 36 99
    17-24 41 91 48 100 41 99 0 99
    25-32 74 73 85 94 0 99 92 100
     
  3. Davenlr

    Davenlr Geek til I die

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    Thats weird as hell. One of those connectors is barely making connection. do you have someone who can watch the signal reading on the receiver on the single transponder screen while you tap on each connector to see which one causes the signal to fail?
     
  4. j_clay

    j_clay Cool Member

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    Dec 25, 2008
    yeah your talking about the view signal strength screen
     
  5. Davenlr

    Davenlr Geek til I die

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    Yeam the one with a single transponder, not the one with all 32. Set it on transponder 1, and try tapping connectors, see if you can find one that causes it to jump up.
     
  6. j_clay

    j_clay Cool Member

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    Dec 25, 2008
    so go to transponder 4 since its been at zero and then go tap all the 18v and 13 v and see which one makes some noise
     
  7. Davenlr

    Davenlr Geek til I die

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    Yep, that should work. Do you have the protection plan?
     
  8. j_clay

    j_clay Cool Member

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    Dec 25, 2008
    i dont know
     
  9. Davenlr

    Davenlr Geek til I die

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    If you did, it would be listed on your bill each month. Just thought if you did have it, you could just have Directv come replace the whole dish and all for free, instead of trying to fix it yourself.
     
  10. j_clay

    j_clay Cool Member

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    Dec 25, 2008
    weve had directv for over a year and they've come out twice to fix it. both times we kept our problem and were charge for service
     
  11. Davenlr

    Davenlr Geek til I die

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    If they charged you, you dont have it. If the problem wasnt fixed, I would personally email them and explain this (or guide them to this thread) and politely request a free service call to find which cable is bad, since its obviously in that area if moving the wires cause transponders to drop out and come back.

    If you want to forgo all that, we can find the bad one, but you wont have the compression tool or connector to replace it, and those things cost about $60 for a cheap one.
     
  12. j_clay

    j_clay Cool Member

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    Dec 25, 2008
    i wouldnt mind finding out what is wrong because the guy they send out really doesnt seem like he knows what hes doing, so if its just tapping on the connectors than im game
     
  13. Davenlr

    Davenlr Geek til I die

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    If tapping doesnt show you which one is bad...

    This is what *I* would do... if you feel up to it...

    Snug up the two top connectors on the multiswitch.

    Power off both receivers and unplug them.

    Disconnect the three lower connectors from the multiswitch and check them for water inside, rust, etc.

    REconnect the two that have the same connector color and power up the single receiver in the living room. If you have no signal on any transponders, thats good. Power up the DVR and see how signals look on both tuners. If both are good, you know its the connector to the "bad" receiver in the living room, or the splice in that line (the one still disconnected. If the receiver in the living room works with that one cable disconnected, power it off and unplug it, replace that cable and remove the next one. and repeat.
    until you find the line that gives you zero readings in the living room. Thats likely the bad one. You need to observe how much copper wire pokes out of the connector. If one is short inside the connector, it could be making a very bad contact inside the switch. They should all sick out to at least the edge of the outside of the connector.
     
  14. j_clay

    j_clay Cool Member

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    Dec 25, 2008
    all right thank you. it is raining pretty good right now so i will until tomorrow, but i will post the results. again thanks again for your time hopefully we can fix this and make it worth it.
     
  15. Davenlr

    Davenlr Geek til I die

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    Good deal. Sending an email...
     
  16. j_clay

    j_clay Cool Member

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    Dec 25, 2008
    after i disconnect the three cables does it matter if i plug them back into the same slots or can they go into any of the 4.(rx1, rx2......)
     
  17. Davenlr

    Davenlr Geek til I die

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    doesnt matter, any of the four...unless one port on the switch is bad. All 4 ports have all transponders available on it.
     

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