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Genie 0x0725, Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Jul 17, 2013.

  1. Jul 19, 2013 #41 of 153
    ticmxman

    ticmxman Legend

    282
    1
    Aug 27, 2007
    My HR44 froze last night. So I guess the problem remains.
     
  2. Jul 19, 2013 #42 of 153
    MartyS

    MartyS New Member

    2,104
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    Dec 29, 2006
    That's not good news :(
     
  3. Jul 19, 2013 #43 of 153
    ticmxman

    ticmxman Legend

    282
    1
    Aug 27, 2007
    Understand that the freeze is easily corrected by pressing rew then play the DVR is not locked up, which would require a reboot to correct. It only occurred once and did not effect the enjoyment of the recorded show.
     
  4. Jul 19, 2013 #44 of 153
    jacinkcmo

    jacinkcmo Cool Member

    83
    11
    Jan 21, 2012
    Kansas City
    The freeze I seem to have at least once a week is while in the guide, all funcionality simply stops - the program I'm watching continues in the small inset screen, but no button pushes have any effect - I can't exit the guide or make anything else happen - a reset seems to be the only "fix".
     
  5. Jul 19, 2013 #45 of 153
    Datagg

    Datagg Legend

    260
    4
    May 17, 2009
    Mesa, AZ
    The definition of Perplexed and DTV are in the same category. No difference on my end, same old BS they just wont address. live buffers failing, etc , etc ,etc... this must just be a huge joke at the water cooler.
     
  6. Jul 19, 2013 #46 of 153
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,345
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    Dec 2, 2010
    Winters,...
    Buffers are 20th C. ideas. Use Record if you care about what you watch.
     
  7. Jul 19, 2013 #47 of 153
    Datagg

    Datagg Legend

    260
    4
    May 17, 2009
    Mesa, AZ
    Excuse me....no offense, I get up to answer the phone and pause, come back it wont play...if I get up to take a leak, come back it wont resume... Perhaps my buffer term is misplaced, but is it to much to ask for a unit to perform as its intended?... I understand the apparent love some have for this unit, I get it.... but the issues it has is insane and what we get is stuff taken away, no fixes and at times things get worse when stated otherwise. Im sorry i pay allot of money for this service and its not to much to expect the value I am told I will get to actual work as it should.
     
  8. Jul 19, 2013 #48 of 153
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,345
    578
    Dec 2, 2010
    Winters,...
    You're quite right; that's a use of the buffer that positively should work. Not that this makes it right, but if you record, does the same thing happen? A possible work around till you can get that unit replaced. (You're not 98% full or anything are you?)
     
  9. Jul 19, 2013 #49 of 153
    Datagg

    Datagg Legend

    260
    4
    May 17, 2009
    Mesa, AZ
    No under 20%, not much on there at at all as i try to keep the load down. I understand your point on recording and beleive me i do most of the time. But to record every show is just not always feasable. For instance, i have guests over, or the family to watch a game, or a show that comes on out of the blue. Someone has to get up, I pause it and they come back and 20 minutes is lost. or any type of scenario that causes this. I shouldn’t have to "Record" something everytime to avoid this issue. Sure it’s a workaround, but i or any subscriber shouldn’t have to jump through hoops to avoid a situation that they just won’t fix or address or for that matter even admit is an issue.

    Very frustrating.... maybe the next patch

    EDIT, just happened.. Wife just say down, began to watch the show wipe-out, paused it as she wanted me to see a part of it. came in here as i was writing this, got up when done, sat down she pressed play and it wouldnt start, tried to rewind it, wouldnt move... wouldnt forward... as always, we had to change the chanels then go back.. all lost. Damn this is ridiculous. This is the 2nd HR34 this year.
     
  10. Jul 19, 2013 #50 of 153
    bnwrx

    bnwrx Icon

    1,103
    34
    Dec 29, 2007
    colorado,...
    Something else about the new TV Apps sports app, the game times for MLB seem to be all Pacific time zone. I live in the Mountain time zone. My HR44 is showing the correct time for me, recordings are fine, so it must be something involving this new app. I do wish we had the "Favorite Team" selection and Email checker app that we had before. Maybe they will come later.....
     
  11. Jul 19, 2013 #51 of 153
    Drucifer

    Drucifer Well-Known Member

    9,406
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    Feb 12, 2009
    NY Hudson...
    I'm Eastern and they looks Central to me.
     
  12. Jul 19, 2013 #52 of 153
    gully_foyle

    gully_foyle Hall Of Fame

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    Jan 18, 2007
    Los Angeles
    Or I could buy a new TV set and AVR?

    Thanks for the tip.
     
  13. Jul 19, 2013 #53 of 153
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    I presume that's sardonic. Is it? I.a.e., there's almost no 1080p content via DIRECTV or any other provider, unless it's PPV and even there, the offerings are sparse.
     
  14. Jul 20, 2013 #54 of 153
    Datagg

    Datagg Legend

    260
    4
    May 17, 2009
    Mesa, AZ
    Had a long converstaion with DTV tonight. They acknowledge all the issues everyone has been reporting. They claim they are feverishly working on them all and to expect an update soon to address them. I mentioned I heard all of this before and time is running out as far as im concerned. I must say it was a good convo tonight with a tech guy, who basicaly told me not to even bother with disk checks etc, as this issue, rather all of the issues i am having will continue until patch and there scanning reports, tests etc will show nothing. Long story short, I ended up getting, which they initiated is what i call "shut up and deal with it" rebates. I wont get into details on what that is, rather i just wanted to post this here as they are aware this latest update even made some issues worse. I explained when he said that, the last 2 days have been actualy the worst yet.. they are fully aware of this.

    So all our issues are fact, he named some out I didnt even know about, it was that kind of candid conversation we had. Definetly as stated and I told him, "your one of the good guys that say it like it is wihout blowing smoke up our rears". We even talked about the forums here also and how he is a big fan.

    Just wanted to share as hopefully we will get some good news soon via an update.
     
  15. Jul 20, 2013 #55 of 153
    kram

    kram Godfather

    644
    5
    Sep 3, 2006
    Got home from vacation to discover several problems that I didn't have before I left.

    - So far, two "series" recorded programs displayed a message saying that they were only partial recordings (had to delete and set up alternate recordings)

    - Response to RC71 remote button presses is sluggish, and sometimes non-existent (will not resume play after a FF; just keeps fast forwarding)

    Checked for a software update, and saw one on 7/17. Of course, this is the reason for the new problems! Will try doing a reset to see if it helps.
     
  16. Jul 20, 2013 #56 of 153
    vbush

    vbush AllStar

    77
    1
    Aug 21, 2006
    Texas...
    Anyway to roll back to previous version? Removing OTA scanning has removed my local Fox affiliate.
     
  17. Jul 20, 2013 #57 of 153
    RAD

    RAD Well-Known Member

    16,452
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    Aug 5, 2002
    Dripping...
    Nope.
     
  18. Jul 20, 2013 #58 of 153
    HoTat2

    HoTat2 Hall Of Fame

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    Los...
    Though not as important as losing a network affiliate like you have, especially if not carried by the satellite, the removal of OTA scanning from the Genie took out two of my favorite OTA sub-channels.

    KTLA 5-3 "This TV" and Fox's new "MOVIES!" channel on the Fox O&O KCOP 13-3. :mad:
     
  19. Jul 20, 2013 #59 of 153
    Drucifer

    Drucifer Well-Known Member

    9,406
    244
    Feb 12, 2009
    NY Hudson...
    Call DirecTV and demand a credit for removing OTA locals you once receive. A few hundred of these will get their attention.
     
  20. Jul 20, 2013 #60 of 153
    dod1450

    dod1450 Legend

    313
    4
    Dec 16, 2009
    I agree with this one. I am also experiancing HDMI cut outs. Every so offen both audio and picture goes black. Then they return. Never had this problem before.

    Also I missed the app where I can keep track of my favorite sport team.
     

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