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Genie, 0x0744/0x746 - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Oct 8, 2013.

  1. Oct 8, 2013 #1 of 121
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    This is the official Issues and Discussion thread for all Genie DVRs.

    HR34-700 HR44-500/700 0x744
    HR44-200 0x746

    Release notes: http://www.dbstalk.com/topic/208323-genie-0x0744/

    We ask that you keep polite and focused within this thread, and post as much detail as possible. If your receiver is set up for network issue reporting, please post the key generated by the receiver.

    Being part of the DBSTalk community means working together to help each other document issues and come up with solutions. While everyone gets upset from time to time, this is not the appropriate place for vents or rants. All off-topic posts and discussion will be deleted.

    Thanks!
     
  2. Oct 8, 2013 #2 of 121
    vpr632

    vpr632 New Member

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    Port Saint...
    As of 7:30AM today before I left for work my HR44-500 hadn't downloaded yet.


    Sent from my iPhone using DBSTalk
     
  3. Oct 8, 2013 #3 of 121
    HoTat2

    HoTat2 Hall Of Fame

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    I forced the update for this one two days ago when I saw it appear in the stream early yesterday morning (PST) mostly out of curiosity.

    So far the YouTube and Pandora icons are still missing, or have not appeared yet. And My DIRECTV has nothing listed for the "frequently watched" or "you might like" shows yet either."Genie Recommends" is turned off.

    Just tried a restart to make sure it's not a software hangup. Did nothing, same result.
     
  4. Oct 8, 2013 #4 of 121
    RunnerFL

    RunnerFL DIRECTV A-Team

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    Restart twice within 30 minutes to flush your guide data.
     
  5. Oct 8, 2013 #5 of 121
    Jason Whiddon

    Jason Whiddon Hall Of Fame

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    Should one double flush after every SW update, or just after eating chili?
     
  6. Oct 8, 2013 #6 of 121
    Sully

    Sully AllStar

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    OMG...hilarious!


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  7. Oct 8, 2013 #7 of 121
    HoTat2

    HoTat2 Hall Of Fame

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    OK;

    Did that, still no change, but I'll give them some time to see if they'll appear.
     
  8. Oct 8, 2013 #8 of 121
    Ed Campbell

    Ed Campbell Hall Of Fame

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    Rec'd download at 2:40AM - ran fine all day. Went to turn set back on at ~4:30PM and it wouldn't come on - all the lights indicating resolution started flashing in a solid line simultaneously. Gave it a RBR and seems to be fine, now.
     
  9. Oct 9, 2013 #9 of 121
    PK6301

    PK6301 Legend

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    May 16, 2012
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    Received at 3:48 a.m. today.. I have not noticed changes, but I have not gone thru it with a fine tooth comb either B)

    Sent from my GT-P3113 using DBSTalk mobile app
     
  10. Oct 9, 2013 #10 of 121
    RunnerFL

    RunnerFL DIRECTV A-Team

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    It's not an instant fix, it takes time.
     
  11. Oct 9, 2013 #11 of 121
    Jason Whiddon

    Jason Whiddon Hall Of Fame

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    All kidding aside, is the double reboot a good move after any software update? Reason I ask is a lot of stuff works better if you do that, even my blu-ray player recommends going back to factory settings with a reset, after a FW update to ensure smooth operation.
     
  12. Oct 9, 2013 #12 of 121
    RunnerFL

    RunnerFL DIRECTV A-Team

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    It can't hurt. The only side effect is that you have no guide data past about 6 hours. You don't miss any recordings though. In fact it's such a good idea they sometimes force a guide data dump when they push an update.
     
  13. Oct 9, 2013 #13 of 121
    Jason Whiddon

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    That is what I was thinking, thanks. One point of criticism that Dish gets, but is a smart move IMO, is the 2am restart EVERY night. I reboot my TiVo at least once a week, because...
     
  14. Oct 9, 2013 #14 of 121
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Sometimes a single restart clears up things after a software update, and a double reboot does even more as you know. I don't do either as a matter of routine every time, but also don't hesitate if something is off.
     
  15. Oct 9, 2013 #15 of 121
    HoTat2

    HoTat2 Hall Of Fame

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    Yep, you're right;

    All ICONS returned late last night sometime ...
     
  16. Oct 9, 2013 #16 of 121
    PK6301

    PK6301 Legend

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    Do you have to do a reboot after a software update ? If so, do you have to do a hard reboot via the button, or will the reboot via the remote suffice ? Also twice in 30 min correct ?

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  17. Oct 9, 2013 #17 of 121
    Jason Whiddon

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    Do it via menu twice, within 30 mins of each other.
     
  18. Oct 9, 2013 #18 of 121
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    No, you don't have to, and a single reboot via menu is the first step. Use the double restart to flush the Guide. Do it on an as-needed basis.
     
  19. Oct 9, 2013 #19 of 121
    RunnerFL

    RunnerFL DIRECTV A-Team

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    You don't have to, no. The update itself reboots the unit. You should only RBR if the unit is completely locked up. Use the menu reboot.
     
  20. Oct 9, 2013 #20 of 121
    eileen22

    eileen22 Godfather

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    Mar 24, 2006
    Philadelphia...
    Does this release fix the flashing and pixelation issues? I am still on 740 from late August (never got 741), and the problem is getting worse. I have an HR34. Thanks.
     

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